$80K — $100K *
Job description The Network Engineer is part of the Service Delivery team. He or she will liaise with the Sales and Support teams as well and assist with Network, Security and Voice related issues. The job focuses on assessing, advising and troubleshooting installations of our cloud based and hybrid based call center software solutions and any network, VPN, Firewall issues that may arise.
Network Engineers require a solid understanding of 3CLogic products and services, strong computer networking, strong customer-interaction skills, and last but not least, a competitive spirit causing you to want to win every customer engagement and support it on regular basis. You will be on the front lines of technical sales in a highly technical industry. Qualifications: • BS in Electrical/Telecommunication Engineering or Computer Science. MS degree preferred. • Hands on knowledge with routers, computer networking and basic software acumen. • Strong working knowledge of modern networking technology including: TCP/IP, SIP, carrier routing, software application behavior and web services. Extensive experience working with network firewalls, proxy's, and VPNs • Experience using network tools such as Wireshark • Moderate level of Linux experience is a plus • Excellent verbal and written communication ability, including technical presentation skills. • Willingness to travel, interact and work directly with customers. • Must be passionate about engaging with customers and developing strong relationships throughout customer life cycle. • Must be effective team member to work with our highly energized onboarding team and cross-functional support team. • Self-starter with strong sense of personal responsibility. • Ability to work on and push multiple projects at once. • Willingness to train and mentor others. • Any certifications in the above areas is a plus. • US Citizen. • Security Clearance is a plus.
Valid through: 12/8/2020