Network Engineer 2

FLSA Status: Exempt

Months Per Year: 12

Hours Per Week: 37.5

Employment Status: Full-Time

Work Model: Hybrid Eligible*

Position Description

Information Technology Services (ITS) provides friendly, high-quality support to our communityof faculty, staff, and students. We're looking for a results-driven NetworkEngineer with solid skills and experience to join and grow with our diverseteam. This mid-to-advanced level position will expose you to a wide range ofnetwork hardware, software, and support procedures within a higher educationenvironment. We will fill this position as either a Network Engineer or SeniorNetwork Engineer based on the ideal candidate's experience.

Essential Responsibilities

• Own the performance, reliability, and continuous improvementof enterprise Wi-Fi services across two campuses, supporting 1,700+ accesspoints, guest networks, Mist Edge controllers, and diverse client devices.
• Administer and enhance wired network infrastructure,including Juniper and Cisco switching environments.
• Diagnose and resolve complex wired and wireless connectivityissues across a wide range of devices.
• Communicate clearly with end users and stakeholdersthroughout the troubleshooting lifecycle, setting expectations and providingtimely updates.
• Manage critical network services including RADIUSauthentication, DNS, DHCP, and IP address management (IPAM).
• Maintain and optimize network monitoring, alerting, andconfiguration management.
• Perform certificate management and updates acrossmulti-vendor network platforms.
• Plan and execute network upgrades, patching, and lifecyclemaintenance to ensure security and high availability.
• Participate in scheduled maintenance windows and respond tocritical after-hours incidents as needed.
• Partner with internal teams to identify root causes, improvenetwork performance, and enhance user experience.
• Contribute to documentation, process improvements, andoperational best practices.

Qualifications

• Bachelor's degree in IT or related field, or equivalentexperience.
• 4+ years supporting enterprise Wi-Fi environments with 200+access points.
• 2+ years supporting LAN environments with 100+ managedswitches including troubleshooting, software upgrades, and hardware support.

Demonstrated Experience With:

• Juniper Mist wireless and switching
• Cisco IOS switching
• VLANs, STP, PoE, and link aggregation
• IPv4, DNS, DHCP, SNMP
• OSPF

Experience Troubleshooting Connectivity Across:

• Desktop - Windows and Mac
• Mobile - Apple IOS, Android, Other
• Various IoT platforms
• Proactively manage user expectations by providing timelyticket updates and end-to-end communication throughout the troubleshootinglifecycle.

Proficiency with Microsoft Office Tools:

• Visio: logical and physical network diagrams
• Excel: formulas, data manipulation, text manipulation,VLOOKUP, conditional formatting
• Word: styling, tables, graphics, TOC, watermarking
• Outlook: calendar invites, tasks, contacts, autoreplies

Demonstrated Ability to:

• Manage multiple tasks simultaneously
• Shift your focus from one task to another based on supportneeds
• Meet deadlines with attention to detail and accountability
• Work independently and collaboratively
• Communicate technical information clearly and tactfully
• Exercise sound judgment in complex situations
• Must be able to lift 50 pounds and transport up to 100pounds on a cart among campus buildings.
• Must be able to work on ladders (6-10 ft) to access networkequipment.

Hands-on experience with:

• Juniper EX (4000/4400/4650) switches and Virtual Chassis
• JunOS and MX204 routers
• Cisco Catalyst switches 3850, 4510, 4500-X
• Demonstrated understanding of IPv4 subnetting (/20-/24).IPv6 knowledge a plus.
• SolarWinds Network Performance Monitor (NPM) and NetworkConfiguration Manager (NCM)
• EfficientIP SolidServer (DDI)
• Jira or similar ticketing systems
• Familiarity with AWS Route 53
• Relevant certifications: Juniper JNCIS-MistAI-Wireless,JNCIS-MistAI-Wired, JNCIS-ENT, Cisco CCNA
• Applicable training courses for the technologies listed inthis job posting.
• Familiarity with Palo Alto firewalls and Panorama is a plus.
• Project management experience is a plus.

Preferred Qualifications

• Experience designing and supporting networks in higher education environments.
• Advanced experience with Juniper Mist at scale (~8,000+ daily connections).
• Experience maintaining a guest Wi-Fi portal in Mist

Location Requirement

• Candidates must live within a reasonable commute of ourSeattle offices.

Candidates must be legally authorized to work in the UnitedStates without the need for employer-sponsored visa authorization.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

Salary Range: $92,000 - $122,000

Seattle University has provided a compensation range that representsits good faith estimate of what the University may pay for the position at thetime of posting. The salary offered to the selected candidate will bedetermined based on factors such as the qualifications of the selectedcandidate, departmental budget availability, internal salary equityconsiderations, and available market information, and not based on acandidate's gender or any other protected status.

Your total compensation goes beyond the number on your paycheck.Seattle University provides generous leave, health plans, and retirementcontributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contributionfor retirement benefits, comprised of a 5% nonelective employer contributionand an additional dollar-for-dollar match of your voluntary contributions up toa maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Hybrid Eligible

Thisposition may be eligible for a hybrid schedule after successful completion ofan introductory work period of 3-6 months. This may mean that a hybrid eligiblerole will begin on-campus initially and then will transition to hybrid formatfollowing onboarding and training. Flexible work plans are subject to periodicreview and may be changed or terminated at any time for any reason at theuniversity's discretion.