Network Analyst

ChickfilA   •  

Atlanta, GA

Industry: Business Services


Less than 5 years

Posted 297 days ago

This job is no longer available.

The Chick-fil-A Networking team is responsible for implementing and maintaining connectivity to Chick-fil-a Restaurants and corporate offices supporting critical business areas.  In this role you will you will utilize your expertise to design, build, and maintain a complex LAN and WANinfrastructure.  You will also influence and contribute to strategic planning efforts as we continuously improve the delivery of networking services supporting our rapidly growing business.


Please note - Because the work this role does is so significant to our business, some on call after hours work may be required in emergency situations.



  • Implement and support LAN and WANnetworkinfrastructure
  • Partner with key network suppliers to develop and maintain services
  • Provide thought leadership relating to future network design and development
  • Communication across Chick-fil-A IT department
  • Cultivate new and current vendor relationships
  • Conduct technical trainings to internal resources
  • Collect and evaluate new business requirements and translate into technical design
  • Identify capacity and performance issues to ensure continued, uninterrupted operation of networking infrastructure
  • Create and maintain network documentation and reports as required
  • Participate and represent the team in Change and Incident management meetings
  • Communicate with internal customers and be able to present solutions in a non-technical manner

Minimum Qualifications

  • Excellent networktroubleshooting skills. Must be able to quickly identify and resolve network related issues.
  • Excellent communication skills. Must be able to clearly interact with internal customers and Restaurant personnel.
  • Ability to collect business requirements and work with suppliers and team members to build and implement.
  • Minimum 3 Years relevant WAN/LANexperience
  • Bachelor’s degree


Preferred Qualifications

  • Industry standard network certifications highly desired
  • Configuration and troubleshoot Wireless Access Points (WAP) – Aerohive, but vendor specific knowledge not required
  • Troubleshooting and resolving routing Loop issues
  • Analyze and interpret output of networking support utilities and tools
  • Experience with networking Command-Line Interface (CLI)
  • Implementation of Operational Changes & coordination with project team for project related Changes.
  • Configuring/Troubleshooting Routing protocols – EIGRP, OSPF, BGP
  • Configuring/TroubleshootingLAN Switching – VLAN, VTP, STP, EtherChannel, CoS
  • Configuring/Troubleshooting Qos Quality of service configuration
  • Configuring/TroubleshootingWAN – broadband, cellular, other access and protocols
  • Configuring/TroubleshootingTCP/IP protocol suite, Quality of Service
  • Limited Configuring/Troubleshooting Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
  • Configuring/TroubleshootingNetworkSecurity - IPSec VPN
  • Configuring/Troubleshooting of Unified Threat Management devices
  • Retail/Remote office networking experience is a plus

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree