NetSuite Administrator

Smartsheet   •  

Bellevue, WA

5 - 7 years

Posted 240 days ago

This job is no longer available.

As the world’s leading SaaS platform for managing and automating unstructured and quickly changing work, Smartsheet helps businesses work better. Over 90,000 customers and millions of information workers trust Smartsheet to help them accelerate business execution, enhance collaboration and visibility, and empower individuals. As we continue to scale, we are looking for a Senior Netsuite Administrator who understands how to implement and scale enterprise systems.

Smartsheet is looking to hire a Senior NetSuite Administrator who will proactively improve and support the development, implementation, and maintenance of the Company’s NetSuite system and other related third party business applications.

This Senior NetSuite Administrator will need to demonstrate strong influence and communications skills to collaborate internally with the Finance, Engineering, Sales and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite, all related points of integration.


  • Maintain the NetSuite application and other related 3rd party business applications for internal users
  • Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs
  • Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles
  • Act as NetSuite SME providing training, communication and updates to end users of the NetSuite system
  • Create technical documentation, including fully documenting existing and new customizations, scripts, workflows, and business processes, and keeping all documentation up to date
  • Partner with NetSuite users and stakeholders, assisting with data analysis, business process mapping, reporting needs, continuous improvement initiatives, change management and support for optimal usage
  • Provide timely communication regarding system status
  • Troubleshooting of system errors and resolution
  • Maintain up-to-date knowledge of NetSuite functionality, customization and integrations


  • 5+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, specifically with NetSuite
  • Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards
  • In-depth knowledge of SuiteScript / WebServices, csv imports, user provisioning, defining roles, analytics and scheduling scripts
  • Experience with integration platforms (e.g. Dell Boomi), Salesforce, Service cloud, Smartsheet andHR systems preferred
  • Ability to analyze problems, develop and recommend solutions and resolve issues
  • Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork
  • Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy
  • Ability to remain professional and flexible while under pressure
  • A strong understanding of business processes and requirements
  • Project management, system implementation and system integration experience
  • Strong analytical and problem solving skills
  • Ability to work independently with minimal guidance
  • Ability to work collaboratively with cross-functional teams