Provide internal, ongoing system/technical support and training to NetSuite users, while consistently working toward best practices and process improvements.
Architect and implement creative solutions to business problems by leveraging out-of-the-box NetSuite functionality, customizations, scripting, and workflows.
Provide NetSuite technical context to discussions about business needs to ensure we are leveraging native system capabilities wherever possible.
Research, review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems and processes.
Build accurate reports/searches as requested by management.
Manage configuration changes to fields, workflows, roles/permissions, forms, records, saved searches, and reports and standardize the process that governs these changes.
Build stable and automated import templates for externally sourced data that is imported into NetSuite via CSV or flat-file exchange.
Create comprehensive technical documentation for our NetSuite instance, including fully documenting existing and new customizations, scripts, workflows, and defined business processes.
Build and maintain an internal knowledge base for end-user reference, training, and onboarding. Create and deliver effective end-user training on new processes and system updates that fosters true understanding and user adoption.
Maintain proper system access for all users and roles. Design custom centers, tabs, and dashboards that make the system efficiently navigable for each role.
Assist in M&A activity to include mapping and overseeing the NetSuite integration plan
Monitor and maintain the health of the platform, including system performance, scheduled jobs, and integrations. Ensure system is maintained in a clean and organized manner that is always "audit ready."
What you should have:
Bachelor's Degree in Accounting or Technology related field
4-6 years of NetSuite System Applications/Process experience.
Strong understanding of industry standard business practices in Accounting, Procure to Pay, Order to Cash.
Advanced Microsoft Office skills required; SQL database and reporting/query tool experience a plus. This includes data validation, pivot tables, and advanced functions.
NetSuite Administrator certification very strongly preferred.
Abilities should include: Advanced SuiteFlow, SuiteScript (read and modify; basic write a plus), main-line-false searches, formula-driven search criteria, financial reporting, custom records, advanced HTML/PDF templates, dashboard design, third-party integrations, and CSV imports.
Experience integrating outside data sources into NetSuite through an integration platform (e.g. Celigo, etc.)
Ability to learn quickly, self-teach when required, and effectively seek out resources and information as needed. This is an essential skill for this role.
Track record of being highly resourceful and comfortable working in an entrepreneurial environment with a high level of autonomy. Very strong problem-solving and root-cause identification skills.