NBU Backline Engineer in Saint Paul, MN


Saint Paul, MN 55112
and 2 other locations
4w ago


$80K - $100K*


Systems Architecture & Engineering


5 - 7 years

Job Description

Veritas Customer Success is responsible for ensuring that Veritas' customers are successfully exceeding the value of their investment in Veritas solutions and coordinating the company focus on the end-to-end customer relationship. Customer Success includes customer support and care, professional and business critical services, and renewal sales.

  • Provide technical assistance and support to customers and FL/ADV TSE using Veritas NetBackup software. Your typical customer may be a senior systems administrator, consultant, or DBA's. Will need to interface with NetBackup Engineering for assistance and collaboration.
  • Responsibilities include, but are not limited to:
  • Working closely with the customer to resolve complex system-level problems on multiple platforms.
  • Investigating, diagnosing, and analyzing technically difficult and/or politically sensitive problems.
  • Capturing customer and eng
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Valid through: 2020-3-17

About Veritas

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