National Accounts Manager

Parker Hannifin   •  

Philadelphia, PA

Industry: Manufacturing & Automotive


8 - 10 years

Posted 35 days ago

This job is no longer available.

Major Duties

The National Accounts Manager is responsible for maintaining and developing national account business to ensure continued sales growth through the development, direction, training, and motivation of a dedicated sales team. This team is focused on managing customer relationships with our largest national distribution partners, strategic end-users and hunting our largest prospects. The ideal candidate has commercial acumen, executive presence, and strong negotiating and leadership skills. Provides leadership for an aftermarket business segment; is the primary contact for assigned customers of moderate complexity and scope. Provides guidance and assigns work to other Parker employees. Coordination may cross multiple sites and divisions. Has regular interaction with customers and Division leadership. This position reports to the Aftermarket Platform Manager.


1. Acts as a liaison between corporate and field sales and would assist locally with the regions where necessary. 2. Responsible for maximizing the sale of all products by maintaining and implementing effective sales and service techniques with an emphasis toward producing new accounts. 3. Responsible for operating profits within company guidelines. 4. Develops and assesses new and existing business strategies and opportunities in existing and new technology. Identify, screen, and analyze all types of new business opportunities. 5. Develops and implements strategies, objectives, and programs which will generate profits. 6. Develops and maintains competitive price information affecting the company for use in analyzing, price changes, alternate strategies, and developing marketing plans. 7. Makes product recommendations on new products and present product modifications that are necessary to meet market share and sales goals. 8. Controls department to operate within approved budget. 9. Is responsible for the proper application of established department employee relations, policies, wage and salary adjustments, administration policies, and safety and health regulations. 10. Is responsible for quality and safety of own work and compliance of all company procedures and policies. 11. Assists with aftermarket pricing strategies i.e. trade discount program. 12. Customer visits: performing presentations, developing strategies to obtain business, and building customer relations.


- Bachelor's degree (BA) in Marketing, Engineering, or related field. - Eight or more years of increasingly responsibleexperience including two or more years of high-level account management, customer relationship management experience, and project and customer program management. - Knowledge and understanding of contractual terms and financial modeling (e.g. pricing; cost analysis). - Knowledge of program management principles and related business processes and procedures, including technical and business proposal development. Proficient in the use of standard and specialized software applications and reporting tools. - Ability to develop and maintain positive customer relationships. - Ability to resolve issues at the appropriate division working level; communicates in an effective manner with internal Division leadership. - Ability to develop and respond to inquiries or complaints from customers or members of the business community. - Interfaces effectively with all levels within customer and Parker entities. Effectively presents information to management and customers. - Overnight, long-distance travel may be required.