National Account Manager

McQuay International   •  

Phoenix, AZ

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 99 days ago

This job is no longer available.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree (B. A.) from four-year College or university.
  • Experience selling to Healthcare
  • Five or more years related experience in HVAC sales or equivalent combination of education and experience.
  • Knowledge of HVAC Wholesale Distribution industry (value props, competitors, customers)
  • Knowledge of HVAC Servicing contractor industry.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Develops and implements strategies to maintain and/or expand sales to the assigned account(s).
  • Generates excitement at each assigned account for Daikin Applied as a brand and a supplier.
  • Makes regular sales calls to the various stores of the assigned account(s).
  • Works closely with the customer to understand the customer's overall objectives and requirements.
  • Provides sales tools, marketing tools, promotional opportunities, replacement parts profiles and target customer lists to each assigned account to assist them in achieving their goals.
  • Forecasts the demand for product(s) for each account and prepares a sales plan and strategy to meet those needs with Daikin Applied products.
  • Communicates with the customer regularly to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.
  • Shares details with customers on additional offerings to provide value-added service.
  • Ensures that post-sale support is provided to assigned accounts/customers, as needed.
  • Serves as a point of escalation for issues or activities that the customer encounters during product utilization.
  • Expedites the resolution of customer problems/complaints.
  • Prepares and conducts technical/product presentations and demonstrations.
  • Provides feedback to marketing and product engineering teams for future product enhancements.
  • Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage).
  • Contributes to the quarterly and annual business forecasting by providing account trends and sharing future client needs.
  • Provides reports on the budget and sales activity for a given period of time.