MS Expert Clinical Business Analyst

  •  

Phoenix, AZ

Industry: Healthcare

  •  

11 - 15 years

Posted 97 days ago

 

The primary purpose of the Expert Clinical Systems Analyst role is to provide workflow analysis, design & build and technical support on Sunrise Clinical Manager products and work closely with other analysts supporting Cancer Treatment Centers of America applications.  

Responsibilities

  • Leads clinical requirements development
  • Applies clinical knowledge to integrate clinical practice and technology into clinical workflows that support safe and efficient patient care.
  • Serves as a skilled clinical resource in support of non-clinical team members
  • Acts as a liaison between end users, clinicians and non-clinical analysts.
  • Work under the direction of the Manager to provideclinical application solutions for assigned business areas.
  • Possess expert level functional knowledge of assigned application technology.
  • Interact with business users to understand new business requirements and enhancement requests
  • Serve liaison role between application technology vendors, internal IS groups, and clinical users.
  • Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases.
  • Deliver functional specifications, design documents, clinical process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Clinical Systems Analyst.
  • Interact with Systems Analysts during the software build and/or configuration process and testing process.
  • Serve as leader of team or project overseeing work performed by more junior business analysts.
  • Perform functional application configuration and configure /run reports at user request.
  • Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using clinical scenarios and use cases.
  • Ensure programs meet clinical specifications.
  • Demonstrate new functionality to clinical users seeking inputs on future direction.
  • Review vendor provided documentation and user manuals needed to support the product.
  • Directly interface with business users by responding to support calls escalated by the Service Desk.
  • Participate in user focus groups and requirements workshops, vendor training and demonstrations.

 

These are consistent accountabilities for all staff.

  • Assist in supporting activations and rollouts.
  • Consistent efforts to deliver quality solutions as per agreed scope.
  • Customer focus and close alignment with the customers’ business objectives.
  • Ensure efforts to continually improve domain knowledge.
  • Ensure the quality of the deliverables as per the defined defects standards
  • Document issues with resolutions and share with team members to improve team productivity.
  • Provide data to generate team performance metrics.
  • Knowledge transfer with other team members to improve overall team education level
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
  • Adherence to the defined standards.
  • Take initiative and drives to bring to logical conclusion; proactive approach.
  • Provide accurate and timely information and escalates when there are issues.
  • Actively participate in meetings and make valuable contribution.

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Qualifications

Academic and Professional Qualifications:

  •  BA or BS degreepreferred and/or other relevant combination of training and experience and industry experience.Clinical Degree, certification and/or Licensing required

 

Experience:

  • 5-10+ years Health IT Industry experiencepreferred
  • 10+ years expert level experience in providing business process and functional support for clinical applications
  • Experience with build, configuration and testing preferred
  • Appropriate healthcare background to understand ambulatory workflows and requirements
  • Experience with Sunrise Clinical Manager or Sunrise Ambulatory desired

 

Travel Requirements:

  •  May require local travel
  •  May require other travel for business needs

 

Working Arrangements:

  • May require after hours on callsupport
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards