MS - CRM Expert

  •  

Pomona, CA

Industry: Hospitality & Recreation

  •  

5 - 7 years

Posted 8 days ago

  by    Pete Locke

GREEN CARD OR CITIZENSHIP REQUIRED

SUCCESSFUL TRAVEL CONGLOMERATE HAS OPENINGS

AT POMONA AND EL SEGUNDO FACILITIES

BENEFITS

Blue-Cross or Kaiser for the family, dental, vision, short and long term disability and life insurance, simple IRA with 3% matching, daily breakfasts plus snacks and beverages, three weeks cation, eight holidays and the opportunity to work from home two days weekly

Responsibilities

  • Responsible for the development, and on-going support of custom applications and objects within Microsoft Dynamics CRM
  • Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades
  • Identify and implement third party applications to enhance and support the CRM system
  • Perform CRM application testing of configurations and customizations
  • Lead and/or participate in analysis sessions to determine application requirements for new CRM implementations
  • Extend capability of CRM through creation of new entities, forms, work flows and reports
  • Design business processes and integrations between Microsoft Dynamics CRM applications and other applications
  • Perform data migration activities

Qualifications

  • BSc/BA in Computer Science, Engineering or a related field
  • 4+ years experience with software design and development in a test-driven environment
  • Solid knowledge of and experience with Dynamics CRM
  • Experience working in SDLC, testing and validating solutions, and working as a MS Dynamics CRMBusiness Analyst.
  • Strong working knowledge of Agile development methodologies
  • Excellent verbal and written communication skills
  • Resourcefulness and troubleshooting aptitude coupled with focus and follow-through
  • Collaborative mindset and willingness to recommend and execute improvements
  • Commitment to optimization and accountability evident in creating technical documentation for reference and reporting
  • Excellent communication skills needed to gather and evaluate user feedback

Salary

$120K - $140K