Mortgage Communications Analyst, Third Party Lending

Salary depends on experience
Posted on 11/04/17 by Holly Wildey
Earth City, MO
5 - 7 years experience
Financial Services
Salary depends on experience
Posted on 11/04/17 Holly Wildey

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

The Mortgage Communications Analyst - Third Party Lending is a key member of the Mortgage Communications team, which plans, executes, and evaluates communications strategies to advance Mortgage lending strategies, products, programs, policies, and change initiatives.

The Communications Analyst for Third Party Lending develops and executes mortgage lending communications strategies to advance our Correspondent lending channels, with the following specific responsibilities:

  1. Partner with Third Party Lending executives to develop and refine broad communications strategies promoting our customer value proposition, strategic objectives, and market positioning
  2. Draft, edit, and publish Correspondent lender updates related to product, program and policy changes, promoting awareness, adoption and support among Correspondent lenders
  3. Develop and execute communication strategies related to Third Party Lending technology and program offerings that advance our customer value proposition and require lender adoption
  4. Develop and execute communication strategies promoting ‘line of sight’ awareness and support for channel strategies among Third Party lending employees and related stakeholders
  5. Provide communications expertise and support to special Mortgage company initiatives, as assigned
  6. Identify new and emerging opportunities to promote channel strategies with new communications programs
  7. Evolve and enforce the Mortgage company style guide and associated standards, to ensure consistent messaging across channel communications
  8. Develop and execute measures of communications program effectiveness to refine current strategies and promote continuous improvement
  9.  

To qualify, candidates must have:

  1. Minimum of 5-8years’ experience as a communications specialist with Financial Services organizations (experience in Mortgage lending communications strongly preferred)
  2. Experience in developing and evolving strategic communications initiatives to promote customer-facing products, policies, technology, and customer service offerings
  3. Adept in employing a broad range of business-focused communications strategies, methods, and media, to align with specific communications objectives and context
  4. Strong analytical skills and attention to detail, to accurately communicate complex mortgage policies
  5. Exceptional written and oral communication skills
  6. Exceptional relationship development, advisory, and cross-functional influence  skills
  7. Highly proficient in project planning; able to multi-task multiple assignments, often with compressed delivery timeframes
  8. Four yeardegree in business communications, marketing, public relations, or related fields
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