MIS Specialist

GEO   •  

Conroe, TX

5 - 7 years

Posted 176 days ago

This job is no longer available.

Summary

This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.

Primary Duties and Responsibilities

  • Provides technical support to ensure that personal computers and server (hardware and software) are performing properly.  Coordinates with the Corporate and/or Regional staff on an as needed basis or with other duties as assigned.
  • Tracks technology inventory.
  • Performs necessary research on specifications and orders hardware and software inventoryrequired to be fully functional and in compliance with Corporate standards.
  • May monitor the facility computer operation’s budgetin conjunction with Regional I.T. staff.
  • Maintains security administration of systems and assigns local domain log-in profile and passwords for staff as necessary; ensures that users have access to appropriate applications and files that will allow them to perform their assigned duties.
  • Creates, maintains, modifies, and produces accurate and timely reports using Crystal Reports on GEOnet system.
  • Collaborates with the training department to develop and implement system training on a regular basis to all appropriate staff personnel.
  • Maintains daily backups on LAN and restores when required.
  • Maintains security, operation and maintenance of system.
  • Ensures strict adherence to software licensing rules and maintains careful records.
  • Generates reports and summaries requiring technical expertise on utilization, projected needs and other areas as requested by management.
  • Travels to other facilities not limited to the staff’s home region as needed.
  • General knowledge of telephone systems.
  • Performs other duties as assigned. 

Job Requirements

Minimum Requirements

  • Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations.  Educational and progressive work experience may be substituted for a bachelor’s degree at management’s discretion.
  • Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.
  • Good troubleshooting skills and the ability to understand and resolve technical problems independently.