Mid Commercial Account Manager

CRMCulture   •  

Indianapolis, IN

Industry: Technology


5 - 7 years

Posted 92 days ago

This job is no longer available.

Company Description

Conga’s suite of solutions creates more efficient organizations by simplifying and automating data, documents, contracts and reporting. As the provider of the #1 paid application on the Salesforce AppExchange, we have more than a decade of experience increasing the value of the Sales Cloud by removing systems and process pain points that impede the customer lifecycle. Our 10,000+ customers are passionate about our platform and support giving us 5 stars on the Salesforce AppExchange.


Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer competitive compensation and benefits, including 100% paid health insurance for employees, 401k plan, generous PTO schedule, and lots of additional perks!  

Job Description


  • Help reshape and define the Corporate Sales Account Management process to proactively engage customer base and drive wallet share growth
  • Effectively execute territory plan, account plans and opportunity plans to maximize revenue across 70-90 named accounts
  • Establish and grow relationships with key decision-makers and influencers within customer base
  • Understand and communicate the business value and ROI of products and solutions
  • Engage customers in dialogues related to infrastructure growth, including their planned and potential needs
  • Leverage Salesforce.com and other tools to track the success of each program
  • Successfully leverage resources within the team; Engage leadership to determine the strategy and methods to ensure success across the entire assigned market segment
  • Utilize tools and best practices to meet and exceed weekly sales goals & metrics




  • Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience
  • Must have 5+ years of experience successfully up-selling and cross-selling current customers, with a focus on building successful territory and account management plans to drive revenue & new product adoption
  • Successful track record selling SaaS solutions (preferably in SFDC ecosystem) into C-level executives across various functions such as Sales, Marketing, IT, Finance, and Human Resources  
  • Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships, ability to align technology with business objectives
  • Ability to manage churn, client relationships, and up-selling/cross-selling new products
  • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
  • Ability to build relationships and influence cross functionally
  • Exceptional verbal, written and presentation skills
  • Excellent time management skills
  • Team Player/Coachable
  • Ability to create valid business reasons to engage customers to drive meaningful sales engagements and business opportunities 
  • Must have worked closely with Salesforce CRM system