More about the Role

Position Purpose

Reporting to the Director of IT Operations, the Microsoft 365 Engineer will be the subject matter experts for all Microsoft 365 solutions used by Heartland, including Exchange, SharePoint, and Teams. This position will help set the vision of Heartland’s Microsoft 365 usage and help educate staff on that vision. This is a full-time remote role.

Competencies

At Heartland, all of our team members embody the spirit of Servant Leadership.

• Authentic Listening - Continually listening with an open mind and heart to what is said and unsaid.
• Building Community 6Bringing team members together and mobilizing them around our collective purpose and commitment to our communities.
• Commitment to the Growth of the People 6 Dedicated to the personal and professional growth and development of our team members.
• Conceptualization -Forward thinking and approaching work and challenges with an end-to-end view.
• Empathy 6 Demonstrating empathy and understanding with others, approaching everything assuming positive intentions.
• Foresight 6 Taking the past, the present, and the future decision-making process.
• Healing 6 Focusing on the emotional and physical health of our team members. Offering support and solutions to ensure our team members have balance.
• Persuasion 6 Building group consensus and buy-in.
• Self-Awareness 6 Conscious knowledge of personal character, emotions, intentions, and leadership impact.
• Stewardship -Concern for our team members, customers, communities, and the organization as a whole and making good use of all that is available to provide appropriate support.

Essential Responsibilities

• Provide advanced levelownership and support for the Heartland Microsoft 365and Entra IDenvironmentsto ensure uptime and security.
• Provide technical leadership onM365projects. Examples include Exchange Online migrations,Teams integrations, and DLP Implementations
• Create process documentation to allow the Service Desk to supportM365 requestsmore efficiently.
• Create training documentation and lead training webinars as needed to support M365 initiatives
• Mentor junior team members

Requirements/Qualifications

• 5+ Years ofadvanced Microsoft 365 experience
• 10+ years of IT experience
• Advanced experience with Exchange Online, Teams, Engage, SAML, Enterprise Apps
• Excellent technical writing skills

Benefits Offered

• Physical wellness: Health, dental, vision, voluntary life and disability programs, and discounted access to gym memberships
• Mental wellness: Paid time off, flexible work schedules, and EAP
• Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
• Professional wellness: Learning and career development solutions

Pay RangeUSD $120,000.00 - USD $130,000.00 /Yr.