OverviewHas the overall responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible for operating the lab with the highest quality, safety and integrity in an efficient and economical manner.
Responsibilities- Plan, assign and direct work in the laboratory. Serve as liaison with other areas as needed.
- Mentor and support direct reports in their responsibilities and functions. Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.
- Define, coordinate and monitor quality assurance programs and supervise activities of the department Quality Coordinator/Representative. Ensure quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
- Oversee staffing of all personnel in the laboratory. Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
- Identify future needs in terms of staff, equipment, and facilities. Submit appropriate documentation for procurement of such.
- Review test performance, drive process improvements and project management. Prepare and submit required reports to meet established deadlines.
- Manage test database. Ensure departmental standard operating procedures and database accurately reflects the current process.
- Coordinate R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.
- Develop annual budget and manage department costs and resources to adhere to budget.
- Resolve problems through interaction with clients.
- Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections.
- Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
- Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
- Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
- Participate in government or regulatory agency inspections.
- Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
QualificationsQUALIFICATIONS
Required Work Experience: Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory.
Preferred Work Experience: N/A
Physical and Mental Requirements: - The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
- Ability to sit or stand for long periods of time.
- May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.
Knowledge: - Comprehensive theoretical and operational job knowledge in designated specialty required.
- Knowledge of organizational/departmental policies and procedures.
Skills: - Proven leadership and problem-solving skills.
- Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
- Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients.
- Ability to deal with client information in a confidential manner.
- Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.
EDUCATION
Bachelor's Degree
Master's Degree
LICENSECERTIFICATIONS
ASCP Certification
Current California Clinical Laboratory Scientist license. (CA Only) (Required)
EEOQuest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.