Job ID: 15292BR
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under general supervision, creates internal strategic communications plans in support of business initiatives. Works closely with business, function, and initiative leaders to implement internal communications that enhance and support business objectives and reinforce Travelers culture and character.
Primary Job Duties & Responsibilities
Drive development and implementation of moderately complex internal communications that directly advance business objectives and priorities while reinforcing Travelers culture and character. As part of the Business Insurance Internal Communications team, advise business leaders and initiative teams on communications objectives, strategy, and content for a variety of internal audiences at all levels. Counsel leadership oncommunications approach and employee engagement. Integrate strategic business key messages into internalcommunications for a variety of audiences. Demonstrate a general understanding of business strategies and build them into communications approaches and materials. Utilize communications expertise to ensure successful implementation of internal communications. Manages delivery of communications across internal audiences, partnering with content and channel owners to ensure a comprehensive and integrated approach. Adhere tocommunications best practices and recommend changes to practices. Create and deliver internal communications plans using a variety of vehicles and channels for maximum effectiveness and efficiency. Adhere to and ensure that others follow enterprise approval processes, templates and brand guidelines in the development of internalcommunications materials. Measure effectiveness of assigned internal communications through qualitative and quantitative methods. Other duties as assigned.
Bachelor’s degree in in English, journalism, communications or writing or minimum of 4 years of related communications experience.
Education, Work Experience & Knowledge
Typically 5-7 years of experience in communications or a related field with general knowledge and understanding ofappropriate methods and techniques for communicating with multiple audiences.
Must be an excellent writer, preferably with experience writing in a fast-paced environment.
Must also have experience in graphic design to support communications objectives, such as Adobe Photoshop, Adobe Flash, SharePoint, Brainshark, Camtasia and/or other related tools.
Job Specific & Technical Skills & Competencies
Intermediate interpersonal skills, including ability to communicate effectively verbally and in writing. Intermediate presentation skills Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate writing and editing skills. Intermediate problem-solving skills. . Ability to work effectively both individually and as a member of a team (on team assignments). Intermediate ability to think strategically. Demonstrates a broad enterprise perspective and understanding of how initiatives fit into the organization. Leverage Differences. Manage in participative manner. Manage change effectively. Inspire others and promote a vision. Align resources to accomplish key objectives.
1 Operates standard office equipment (Frequently) 1 Sitting (can stand at will) (Frequently) 1 Use of Keyboards, Sporadic 10-Key (Frequently)
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.