Job ID: 15227BR
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under general supervision, creates strategic external communications plans in support of corporate initiatives. Partners directly with business and functional leaders to implement externally focused communications that enhance and support business objectives, thought leadership and promotion of Travelers’ reputation. This job requires regular, direct contact with the media. Incumbent independently performs a variety of duties including complex duties within established guidelines. Responsible for defined set of assignments.
Primary Job Duties & Responsibilities
Drive development, implementation and execution of moderately complex external communication programs, ensuring that programs enhance and promote business objectives. Advise business leaders and project teams onexternal communications objectives, strategy, and content for a variety of external audiences at all levels. Partnerwith business area/initiative subject matter experts to develop content for external strategic communications. Counsels leadership on external communications approach and stakeholder engagement; recommends changes. Utilize communications expertise to ensure successful implementation of external communications. Coordinate overall communications delivery across a variety of external audiences, partnering with content and channel owners to ensure a comprehensive and integrated communications approach. Utilize and recommend creative solutions beyond traditional media relations for maximum effectiveness and reach of external communications. Adhere to and ensure that others follow enterprise approval processes, templates and brand guidelines in the development of external communications materials. Integrate key strategic business messages into initiative and project communications. Share business and communications subject matter expertise with team members. Measure effectiveness of assigned external communications through qualitative and quantitative methods. May recommend changes. Other duties as assigned.
Bachelor’s degree in in English, journalism, PR, communications or writing or minimum of 4 years of related communications experience.
Education, Work Experience & Knowledge
Typically 5-7 years of experience in communications or a related field. Experienceworking with reporters. General knowledge of contemporary communications techniques and understanding of appropriate methods and techniques for communicating with multiple audiences. Possesses sufficient knowledge to perform most work in normal situations.
Job Specific & Technical Skills & Competencies
Intermediate interpersonal skills, including ability to communicate effectively verbally and in writing. Intermediate presentation skills Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate writing and editing skills. Intermediate problem-solving skills. Ability to work effectively both individually and as a member of a team (on team assignments). Intermediate ability to think strategically. Demonstrates a broad enterprise perspective and understanding of how initiatives fit into the organization. Basic Leadership Skills, including ability to: Leverage Differences. Manage in participative manner. Manage change effectively. Inspire others and promote a vision. Align resources to accomplish key objectives Intermediate skill/competency level: demonstrates solid knowledge and ability; can apply thecompetency with minimal or no guidance, in the full range of typical situations. Requires guidance handling novel or more complex situations
Operates standard office equipment (Frequently) Sitting (can stand at will) (Frequently) Use of Keyboards, Sporadic 10-Key (Frequently)
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.