Mgr, Data Analytics & Reporting

Less than 5 years experience  •  Telecommunications

Salary depends on experience
Posted on 09/22/17
Less than 5 years experience
Salary depends on experience
Posted on 09/22/17

The Manager of Data Analytics and Reporting role is responsible for supporting the Spectrum Enterprise Service Delivery teams with data research and transformation for analytics. The idea candidate will use multiple tools and resources to provide standard reports, adhoc reports and statistical analysis. This indidivual will be responsible for ensuring data integrity and communicate data accurately across the organization at various levels of leadership.

Actively and consistently support all efforts to simplify and enhance the customer experience.
· Works directly with the senior Service Delivery leaders, boundary partners, and other internal business customers to understand reporting requirements, obtain data, and execute production of regular and adhoc reports in a timely manner with a high degree of integrity and accuracy.
· Manipulates and analyzes large data sources from multiple platforms.
· Assists with the establishment of dashboards, reports, and adhoc analysis.
· Produces regular and adhoc reports to support various boundary partners such as the sales and marketing channels.
· Evaluates reporting results through data investigation and analysis.
· Identifies trends, patterns and opportunities for improvement based on data and results of reporting.
Monitors ongoing data feeds and perform root cause analysis and investigations on data quality issues.
May assist with developing, optimizing and maintaining complex data and reporting solutions (creating tables, views, stored procedures, triggers, error handling, etc.).
Performs other duties as requested by supervisor.

Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to learn complex data structure, prevailing data and business rules to produce precise sets for analytics
Proven track record to develop optimized SQL queries to manipulate very large data sets for analytics
Experience with intermediate Excel Macros
Experience with running database queries
A curious and investigative nature to identify and to resolve possible data inaccuracies
Ability to double check and confirm results of queries and identify data issues before delivering to business
A strong aptitude for numbers
Motivated self starter and self learner
Organized and methodical
Excellent work ethic
Can do attitude

BA /BS in computer science, management information systems, statistics, mathematics or equivalent technical or semi-technical undergraduate degree OR equivalent experience

Related Work Experience Number Of Years
Experience with complex reporting and data analysis 5
Experience with Excel Macros & SQL 5

Skills /Abilities and Knowledge
Experience in creating complex Excel Macros (VBA knowledge preferred)
Experienced with SAS skills
Experience with Microstrategy
Experience in the Cable Industry
Knowledge of current analytics trends

Related Work Experience Number Of Years
SAS knowledge 1-2
MicroStrategy 1-2
Experience in cable industry 2-3
VBA Macro 2-3
Familiarity with Terradata environment 1-2

Office environment
Minimal travel as required


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