Mgr Clinical Operations ( RN )

Childrens Healthcare of Atlanta   •  

Atlanta, GA

Less than 5 years

Posted 243 days ago

This job is no longer available.


Facilitates and manages ongoing department operations, including quality, service, fiscal, and human resources processes. Supports and ensures that comprehensive patient care services are provided that support the integrity of the family system and patient care team.  Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.


  • Bachelor of Science in nursing


  • Georgia licensed Registered Nurse
  • Professional nurse certification within 1 year of employment
  • Basic Life Support (BLS) within 30 days of employment


  • 2 years of experience in management/administration


  • Advanced education in business, management, or related field
  • Experience in management in a healthcare setting
  • Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment Recognition and Stabilization (PEARS) (check department-specific recommendation)


  • Must possess excellent communication, organization, and interpersonal skills
  • Team partnering
  • Conflict resolution
  • Problem-solving
  • Listening
  • Staff development
  • Time management
  • Physician relations
  • Fiscal management
  • Must be able to successfully pass the Basic Windows Skills Assessment at 80% or higher rating within 30 days of employment


Clinical Behaviors

  1. Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.
  2. Maintains understanding of clinical pathophysiology as relates to improving competency and care.
  3. Acts as clinical resource for patient population in area.
  4. Maintains ability to assist with clinical care.


Professional Development Behaviors

  1. Attends educational opportunities of minimum 18 hours job-related education per year.
  2. Fosters professional development of others via constructive performance appraisals and professional development plans.
  3. Establishes sound CHOICE council structure for units of accountability.
  4. Fosters collegial relationships between team members, other departments, and medical staff members.


Leadership Behaviors

  1. Demonstrates fiscal accountability in budget preparation, monthly analysis, and compliance to budget guidelines.
  2. Establishes departmental goals and leads unit to achieve them.
  3. Manages staffing effectiveness.
  4. Rounds proactively throughout unit to identify and react to escalating concerns of potential or actual conflict, seeking resolution and incorporating service recovery.
  5. Develops and maintains relationships with leadership in other departments to ensure appropriate resources are accessible for clinicians.
  6. Executes implementation plans for system and unit changes.
  7. Engages departmental leaders to achieve unit goals and  projects
  8. Focuses time and attention on key retention activities.
  9. Coaches staff to improve performance.
  10. Understands CAN program and educates Assistant Nurse Managers and staff.


Quality and Evidence-Based Practice Behaviors

  1. Provides oversight for development of quality measures and quality controls for unit.
  2. Ensures compliance with all regulatory requirements, including Joint Commission.
  3. Leads unit in creation of staffing effectiveness monitors.
  4. Oversees follow-up to occurrence notification system reports.
  5. Participates in departmental assessment of national recognition data collection processes.
  6. Allocates resources to work toward care standardization and performance improvement in accordance with evidence-based practice.

Requisition #:  24228