Mgr, Application Development & Support

Kansas City Southern   •  

Kansas City, MO

Industry: Transportation


8 - 10 years

Posted 42 days ago

Job Summary:

The Manager Application Development & Support will be responsible for managing and leading a team of software development analysts and developers. Specific duties include assigning and monitoring tasks for various application-related projects from trouble shooting application issues to managing small software enhancements as well as managing service tickets for the transportation systems group from the Servicenow system, managing the application software build and release process and managing customer communications on projects and request prioritization.


Job Duties:

  • Manages the application software promotion processes and tools and creates TFS tickets and change records for software development.
  • Collaborates with project managers tprovide resources tother projects as needed and meets with project managers in the PM meeting and on an ad hoc basis throughout the week.  
  • Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.


Basic Qualifications:

  • Bachelor's degree from four-year college or university  
  • Seven (7) years of experience in Information Technology
  • One (1) year of supervision or management of software development professionals
  • Or equivalent combination of education and experience


Certification Requirements:

  • Project Management Certification preferred


Preferred Requirements:

  • Three (3) years of supervision or management experience