Merchant FLOD Testing at PayPal in Lutherville Timonium, MD

This First Line of Defense position supports risk mitigation activities for the PayPal Credit Merchant, Marketing, and Sales organizations. In support of the front-line businesses, the position conducts risk management activities to ensure the business is adhering to policies and procedures, and is operating within risk tolerances. Activities encompass end-to-end process reviews, assessment of the design and operating effectiveness of controls, and the development and documentation of new controls to address deficiencies This position requires hands-on experience with designing, engineering, implementing, and documenting testing methodologies, Advanced analytical skills are required and the ability to work within a complex technology environment to identify, validate, and compile data for testing and analytics. The ideal candidate will be effective in collaborating across business lines, have a desire to work in a rapidly changing environment, and have familiarity with PayPal and the Merchant processing industry.

Responsibilities

• Conduct thorough process reviews, leveraging process or business mapping techniques to document end-to-end process and observations. Perform root cause analysis to further evaluate gaps and validate controls (Six Sigma experience is preferred).
• Conduct risk and control assessments, documenting key risks and controls, and support the development of action plans to remediate control gaps,
• Monitor existing controls, create, and document new controls when deficiencies/issues are identified.
• Develop procedures in accordance with the enterprise risk policies, regulatory and legal requirements
• Develop testing including design, engineering, and implementation of testing methodologies
• Create dashboards and views for ongoing testing results.
• Leveraging internal data sources, and industry best practices, support the design of monitoring and exception reporting
• Establish strong partnerships with line of business representatives
• Participate, as a supporting function for control owners, in complex project initiatives involving large cross functional teams.

Competencies and Requirements

Experience and Education:

• Minimum 5 years of experience in project/process management, compliance/audit, and/or credit industry experience, and at least 1-2 years previous experience in credit required
• Bachelor’s degree or equivalent experience required

Data and Analytics:

• Advanced analytical, cross-referencing, and deductive reasoning skills.
• Ability to analyze a broad range of performance data, and provide
• Familiarity with visualization tools like Tableau, and the ability to mine data for reporting (tables and/or views)
• Basic knowledge of internal systems & software (examples: Kana, Intranet, web-based applications)
• Familiarity with analytic tools and techniques (SQL, Tableau, Python, R, etc.) is preferred

Testing and Controls:

• Excellent written and verbal communication skills, with the proven ability to write technical testing documents, create procedures and communicate business performance results to senior level management
• Experience with automated testing preferred
• Ability to approach problems in a quantitative and qualitative manner, and partner with the business to drive solutions
• Proficient in Microsoft Office and Expert level Excel skills preferred
• Must have a strong understanding of related regulatory requirements and testing design, management, and execution.
• Must display a high level of professional judgment, commitment, teamwork, and customer service.