Member Experience Mgr - The Works

WentworthDouglass Hospital   •  

Wentworth, NH

Industry: Hospitals & Medical Centers


Less than 5 years

Posted 49 days ago

This job is no longer available.


Assist members and prospects to live a healthy way of life by encouraging their involvement in fitness & nutrition through membership options,

programs, and services. Increase membership base by enrolling new members and maximizing retention. Assist members with account

maintenance and articulate an extensive knowledge of membership options, products and services. Generate revenue to the Center through

honest enthusiastic membership and program prospecting, sales and genuine hospitality


Experience Minimum Required

3 years managing a sales team.

Experience Preferred/Desired

2 years of fitness industry sales and managing a sales team. Experience managing a Customer Relations Management Technology

system. 2 years fitness center experience with sales management, contact management, productivity, and member relations.

Education Minimum Required

Bachelor's Degree in related fieldSpecial Skills Minimum Required

Must be proficient in MS Office: Outlook, Excel, Word.

Special Skills Preferred/Desired

Design and execute marketing plans. • coordinate strategic marketing and advertising plans to build brand & value. • Attend

educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices. • Must be

proficient in all membership aspects Club Automation such as agreement management and approvals, Profile management, Account

Status, Prospect Management, and Membership Reports. • Establish professional networks and demonstrate a commitment to

embracing clinical integration with the hospital.

Licensure and/or Certifications Required

CPR within 3 months of hire