Medical Dir

Quest Diagnostics   •  

Marlborough, MA

Industry: Healthcare


5 - 7 years

Posted 179 days ago

This job is no longer available.

Job Summary:

The Medical Director is responsible, as assigned/delegated by the Laboratory Director/Regional Medical Director, for ensuring that the medical and operational quality of the clinical laboratory meets or exceeds customer/patient requirements. Additionally, serve as a liaison between Esoteric Operations and related lines of business, including the Clinical Franchises, Research & Development and Clinical Trials (Q-Squared Solutions, Q2S).


Essential Job Duties and Responsibilities

  1. Oversees the quality of laboratory testing of the Athena laboratory
  1. Represents the laboratory with its customers and the medical community.
  1. Provides consultations about Medical significance, Interpretation and Correlation of Data to contribute toward Patient Care (diagnosis and patient management).
  1. Responsible for providing medical direction, consultation and guidance to all levels of the laboratory staff and interacts effectively with accrediting/regulatory agencies, administrative officials, the medical device industry and patients. 
  1. Leverages local and community involvement as a source of competitive advantage by proactively engaging with clients, partnering with Sales/Operations to market Quest Diagnostics and regularly interacts with and visits clients to educate and promote our services and ensure client retention and continuous business growth.
  1. Leads the Quality Assurance Department to insure all Quest standards are followed. 

Experience, Education, and Licensure 

  1. Active unrestricted medical licensure for Massachusetts or an ability to obtain a Massachusetts license (job offers will be made contingent on obtaining active licensure).
  2. Significant background and experience in Clinical Pathology as well as molecular or Genetic testing is required.  
  3. Experience with leading and managing Laboratory staff is required.
  4. Experience in managing a departmental Profit and Loss budget is required.
  5. Industry executive with a minimum of 4-6 years post fellowship experience with progressive leadership experience, including 1-3 years minimum experience as an Associate Professor/Director level or above is required.
  6. Must have a New York CQ or be able to qualify for NY CQ’s.

Knowledge, Skills and Abilities

  1. Exceptional leadership skills, interpersonal skills, oral and written communications skills and the ability to be influential both internally and externally are required.
  2. Ability to develop relationships and influence key stakeholders who affect the business.
  3. Passion for business and clients.
  4. Strength in responding to common inquiries or complaints from clients, regulatory agencies or members of the business community.
  5. Capability to provide leadership and direction in a fast-paced and complex operating environment.  
  6. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple interactive factors.
  7. Personal adaptability and ability to lead change.
  8. Ability to work well in a matrix organization.
  9. Some travel to visit clients within business unit territory and corporate meetings will be required.
  10. Works effectively in a team environment, and can interact seamlessly and productively with colleagues while providing clinical leadership, and medical expertise.
  11. Commitment to quality patient care through laboratory excellence in keeping with the corporate philosophy to be the undisputed world leader in diagnostic testing, information, and services is essential.
  12. Commitment to quality patient care through laboratory excellence in keeping with the corporate philosophy is essential.