Media Investment Insights Manager in San Francisco, CA

Sephora USA   •  

San Francisco, CA 94102

Industry: Retail & Consumer Goods


Less than 5 years

Posted 56 days ago


Through original thinking, pioneering action, and disrupting the status quo, our Digital team has transformed the beauty retail industry. From social to mobile to site to in-store technology, Sephora is a leading digital player that builds innovative client experiences where the clients are always the focus. With a "Genius" designation on the L2 Digital IQ Index (seven years in a row), we'll continue to set the pace for the industry… especially with you on our team.

Your role at Sephora:

In this role you will generate and share data-driven insights on Sephora's US and Canada Digital Marketing and Media performance. Working closely with Media channel leads, this role will be critical to optimize the media investment approach and deliver against company goals. Reporting to the Director, Media Investment Strategy, you'll be part of a high-performing Media center of excellence, partnering with your teammates that run Programmatic, Paid Search, Partnerships, and Media.

In addition, you will:

  • Deliver weekly, monthly, and seasonal reporting on media investment performance, market trends, and consumer insights that provide meaningful and actionable insights for key stakeholders
  • Leverage data to create insights and actionable recommendations to shape investment strategies across media campaigns and channels
  • Ensure recommended media actions are supported across the channel management team
  • Provide holistic media insights on core Sephora objectives like new client acquisition, color category strategy, or high growth brands to senior executives
  • Be responsible for ensuring data quality for all reports to make sure they are consistent and accurate

We're excited about you if you have:

  • 4 year Bachelor's degree; Business Administration, Marketing, or Statistics/Mathematics concentration preferred
  • 3+ years of digital media experience
  • Hypothesis driven problem solving and critical thinking skills
  • Expert in Microsoft Excel and PowerPoint
  • Ability to 'data crunch' and find interesting nuggets to draw conclusions on
  • Understanding of Marketing channels and their role in the client journey/conversion path, including Display, Paid Search, and Affiliate
  • Great attention to detail, with ability to dig deep into details while keeping focus on the primary business question at hand
  • A passion for Digital Marketing, as well as a thirst for data insights
  • Working knowledge of marketing and media technologies & tools, particularly with marketing attribution

You'll love working here because:

  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product ("gratis") various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and "Summer Fridays" (half-days every Friday between Memorial and Labor Day)… and so much more.
  • The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Working at Sephora's Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco's Financial District, but you won't hear us call it a headquarters – it's the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client's every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it's not broken, fix it.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. #LI-SK1


SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Valid Through: 2019-11-12