Master Solutions Engineer

5 - 7 years experience  • 

Salary depends on experience
Posted on 04/19/18
Madison Heights, MI
5 - 7 years experience
Salary depends on experience
Posted on 04/19/18

Master Solutions Engineer 

DESCRIPTION

Summary

The Master Solution Engineer will be responsible to develop innovative solution in support to the Inside Sales team, creating reasonable and efficient product design/development engineering solutions; to improve existing products to meet market requirements; to support new products integration to production. The successful incumbent will be responsive; this will include coordination of product materials, manufacturing process, testing, prototyping, quality, development of quotations and project management for successful project development and release. Additionally, the Master Solution Engineer will be the expert, point of contact in troubleshooting applications – supporting the MasterCare team in establishing root cause and implementing immediate actions.

Key Duties and Responsibilities

Responsibilities include, but are not limited to:

  • SAMP (Solution Assessment Management Program)
  • Support Technical Sales Engineers in Tech Review orders and technical inquiries of Customers to recommend changes for suitable hot runner system
  • Involved in early stage of a high level project, participate in meetings with Customer for project kick off, and establish the exact requirements allowing for proper risks assessments.
  • use CAD to upfront establish workable concept to meet project requirements
  • Use expertise to properly initiate and drive any requirements to assess risks associated to the project and coordinate with internal resources to manage the investigation
  • Communicate with the Master Engineering group in needs for structural/flow analysis, establish the plan for research, review the outcome and initiate any additional study required to properly assess the risk associated to the application
  • Communicate with the Master Engineering group to further develop the pre-establish CAD concept, and validate the final results
  • Publish a project report establishing the opportunities to the customers for product improvements, solutions, risksassociated, recommendations for project developments
  • Review technical feasibility of special spare parts;
  • Assists to technical review meetings, mold design reviews and mold start-ups of key programs/projects as needed;
  • Review technical data of key programs/projects, integration of hot runner system and mold design to ensure successful use of hot runner system;
  • CAMP (Cause Assessment Management Program)
  • Expert point of contact for troubleshooting systems, assist the master Care team
  • Evaluate the needs and initiate actions for systems changes
  • Communicate with the Master Engineering group in needs for structural/flow analysis, establish the plan for research, review the outcome and initiate any additional study required to properly assess the cause and initiate sound proposal
  • Use expertise to properly initiate and drive any requirements to evaluate the cause for failure and coordinate withinternal resources to manage the investigation
  • Travel to customers to evaluate root cause; onsite trouble shooting
  • Initiate required actions to standardize best practice though the organization, recommend standardization, and implement training programs.
  • Products Improvement Management Program
  • Expert point of contact for Products Improvements, assist the manufacturing team in developing method for production improvements, quality and product enhancement.
  • Use expertise to properly initiate and drive any requirements to assess risks associated to the improvement and coordinate with internal resources to manage the investigation
  • Coordinate with the Master Solution Configurator to standardize and communicate globally
  • Development Integration Program
  • Expert point of contact for new Development Integration, managing the transition to manufacturing
  • Review Product Development binders, testing, validate development process and guarantee the outcome meet the objectives.
  • Use expertise to properly initiate and drive any requirements to assess risks associated to the implementation and coordinate with internal resources to manage the investigation
  • Coordinate with the Master Solution Configurator to standardize and communicate globally

 POSITION REQUIREMENTS

Qualifications

The incumbent of this role must have a Degree or Diploma in Engineering, with minimum of six (6) years related experience and/or equivalent combination of education and experience. Experience with SAP or an ERP is preferred. The individual should have an excellent record with Engineering, Sales Representatives and Manufacturing to help identify development opportunities and evaluate competitive products. Previous experience as Process Engineer or Industrial Engineering or Tool and Die Maker would be an asset. Previous experience with flow/thermal simulation as related toinjection molding processes is strongly preferred, as well as hands-on 3DCAD package.

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