Marketing Operations Manager

Pantheon   •  

San Francisco, CA

Industry: Technology


Less than 5 years

Posted 41 days ago

About Pantheon

Pantheon is the only WebOps platform built from the ground up for agility. We help our customers win where digitalexperience starts and matters most - their websites. We empower developers, marketers, and IT to collaborate more effectively and focus on delivering business results while Pantheon handles uptime, performance, scale, and security.

We are the fastest growing platform for operating Drupal and Wordpress site - today we power over 200,000 sites and serve billions of pageviews a month with customer retention rates that keep our competitors up at night. And, with 35% of the web running open source, we are growing aggressively into a huge market opportunity. Happy customers include Intel, Cisco, Arizona State University, and the United Nations.

Our core company values are Trust, Teamwork, Passion, and Customers First. As people, we value individuality, humor, and work/life balance. Our marketing team leads the company in sharing our message far and wide. From testing landing pages and messaging on the website, to running awesome events around the world - that’s where you come in!

The Role

The Marketing Operation Manager is a strategic role for the company - responsible for managing all marketing systems and technology infrastructure. Working cross-functionally to drive Pantheon’s key KPIs - you will manage the marketing systems and data including administering and owning Marketo, managing for Marketing, managing and implementing other measurement and tracking technology, managing data clean-up and augmentation efforts and supporting team members in measuring campaign effectiveness.

Cool Stuff You'll Do

  • Own the systems that allow marketing to report on the performance of programs from inception to impact on the bottom line
  • Administer Marketo including email execution, webinar management, lead scoring, lead nurturing, lead processing, token management and personalization, integration with Salesforce, integrations and maintenance of Launchpoint apps
  • Create reports, dashboards for measuring marketing campaigns in Marketo and Salesforce
  • Support business processes for marketing, channel sales, and sales development teams
  • Manage and update lead processes for across sales and marketing funnel
  • Collaborate with the product team to track and measure freemium services

What You Bring to the Table

  • 3+ years of experience in marketing, lead generation or demand generation
  • 3+ years experience in a marketing operations
  • Proven experience as the primary power user/owner of marketing automation
  • Marketo program and smart campaign ninja
  • Experience creating Salesforce.comreports, dashboards
  • Experience managing Marketo’s Salesforce integration
  • Experience using business Intelligence tools (Looker, Tableau, etc), Google Analytics, AdRoll, Simply Measured, etc
  • BA/BS degree or equivalent

Bonus Points for

  • Experience with HTML/CSS editing
  • Experience working at a SaaS company
  • Marketo Certified Expert
  • Salesforce certified administrator
  • Familiarity with Asana, Drupal, Wordpress, Instapage, Wistia, Intercom
  • SQL literacy
  • Advanced excel user

Cool Stuff You'll Get in Return
We have all the usual benefits and perks you'd expect from a high tech company, but what we can really offer you is a fantastic work environment powered by an amazing team. And oh yeah, some other things to note:

  • Fun at WordPress and Drupal community events
  • Fully loaded kitchen and daily catered lunches (HQ, NY, MN)
  • Kombucha on tap and omg...did you say Its-Its are in the freezer? (HQ)
  • Dog-friendly office (HQ)
  • Maternity and paternity leave
  • Monthly gym and book allowance
  • Discounts on custom bicycles (the founders of Pantheon also founded Mission Bicycle)