Marketing Operations Manager

Icertis   •  

Bellevue, WA

Industry: Professional, Scientific & Technical Services

  •  

5 - 7 years

Posted 35 days ago

Icertis is seeking an experienced, hands-on Marketing Operations Manager, who will be responsible for ensuring the wider marketing team has the tools, data, reports, and processes they need to be successful. This is an exciting opportunity to join a passionate, collaborative team at a high-growth, low-drama startup. The role reports to the Director of Marketing Operations.


Skills & Qualifications:

  • 5 to 10 years of hands-on experience in B2B Marketing Operations & Demand Generation.
  • An intense desire to design, improve, and optimize processes and systems.
  • Comprehensive hands-on experience managing a marketing technology stack like ours (Salesforce.com, Pardot, Engagio, Outreach, Rollworks, Zapier), including evaluation, onboarding, support, and offboarding.
  • Solid grasp of enterprise sales and marketing concepts such as lead scoring, attribution, and account-based marketing (ABM).
  • Familiarity with digital marketing best practices and the implementation of email, social media, search engine, and CPC campaigns.
  • Ability to problem solve, manage competing priorities, and meet deadlines.
  • Strong analytical skills including experience with the reporting and analysis of large data sets.
  • Mastery of Excel. Knowledge of basic relational database concepts / SQL.
  • Basic HTML/CSS and JavaScript.
  • Experience working with and managing contracted developers and designers

Responsibilities:

  • Establish and optimize scalable campaign and lead management processes.
  • Manage all aspects of the global marketing technology stack.
  • Evaluate new technologies and integrations.
  • Monitor and maintain data quality within the marketing database.
  • Create and maintain reports on marketing and sales activities and effectiveness. Develop insights and make recommendations on areas for optimization.
  • Prepare and import prospect lists acquired at key conferences and tradeshows. Build templates and automations to minimize the manual aspects of this task.
  • Create marketing campaign assets including list segmentations, emails, landing pages, forms, etc. Scale your output by building templates, trainings, and procedures that enable marketing team members to self-service and enable contracted agencies to rapidly work on our behalf.