Marketing Manager, Social Media in San Francisco, CA

Sephora USA   •  

San Francisco, CA 94102

Industry: Retail & Consumer Goods


5 - 7 years

Posted 56 days ago


Our Marketing organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether supporting our digital initiatives, planning our loyalty program, developing multi-pronged marketing strategies, writing copy, building exciting in-store experiences, or designing national advertising, we are constantly finding ways to underscore our promise to partner with our clients to make the beauty world feel like it's theirs—and our place as the industry leader. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.

Your role at Sephora:

As a Marketing Manager, Social Media, you will be managing development and execution of content for Sephora's social channels. Reporting to the Senior Marketing Manager, Social Media, you will ensure our social programs deliver on the overarching social media strategy. In addition, you will:

  • Manage the planning, development and execution of programs for Sephora's social channels including YouTube, Instagram, Facebook, Snapchat, Twitter, Pinterest, etc.
  • Manage Social Marketing priorities working with various cross functional teams including Content and Campaigns, Brand Marketing, Promotions, Innovation, Sephora initiatives, etc., thinking through strategy and channel execution, while managing Creative and Marketing feedback
  • Be a strategic thought partner in Social Media to cross functional teams
  • Inform strategies to test new social channels and product features where relevant
  • Create hindsight Social Media reporting to key stakeholders; articulate insights, trends, key learnings
  • Partner with Sephora Legal and outside counsel to ensure compliance in accordance with Sephora legal policies

We're excited about you if you have:

  • 4+ years of Social Media Marketing experience (Manager level). Experience in
  • consumer lifestyle, retail or beauty experience is a plus
  • Proficient in relevant social channels including Instagram, Facebook, Twitter, Pinterest and YouTube as well as emerging channels
  • Agency experience, or equivalent experience working brand/client side in a highly cross-functional or matrixed organization with a high degree of collaboration and process-driven environment
  • Excitement for learning, open to new experiences and challenges in a fast-paced environment
  • Ability to quickly adapt to ever-changing Social Media landscape and given scope of work as needed for the business
  • A creative disposition; able to partner with Creative and Production teams and speak the same language
  • Personable and flexible with demands and changes in extremely fast-moving business environment
  • Must have a voracious appetite and passion for Social Media

You'll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product ("gratis") various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and "Summer Fridays" (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Working at Sephora's Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco's Financial District, but you won't hear us call it a headquarters – it's the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client's every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it's not broken, fix it.

Sephora's goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. #LI-AZ1


SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Valid Through: 2019-11-12