Managing Director of Human Resources in San Antonio, TX

$200K - $250K(Ladders Estimates)

IDEA Public Schools   •  

San Antonio, TX 78201

Industry: Education, Government & Non-Profit


5 - 7 years

Posted 25 days ago

Role Mission: IDEA's Managing Director of Human Resources is the organizational expert charged with leading human resources, employee/parent relations and legal/regulatory compliance at the national and regional levels, ensuring achievement of key human capital objectives: staff retention and strong organizational health. The Managing Director will build and develop a team of HR staff to provide regional support in these areas. 


  1. Serve as the in-house expert on all matters related to human resources, employee relations, and compliance
  • Directly or indirectly manages all regional HR staff; sets vision for role, develops regional staff to fulfill vision while meeting regional needs
  • Observes in the field and coaches regional HR staff
  • Develops HR staff in alignment with IDEA and Human Assets vision

  1. 85% teacher and 85% employee retention
  • Works across the Human Assets and HR teams and in partnership with other HQ teams to develop and execute strategies to drive progress in retention
  • Continuously reviews staff retention and turnover data; supports develop/implement/monitor action plans around findings to increase retention of A players
  • Partners with Human Assets leaders to align human capital strategies (succession planning, talent reviews, staff engagement)
  • Promote a "grow and develop" mindset within IDEA leaders and support them to be able to: make good employment decisions, develop and support capable staff, provide managerial leadership, mentoring and direction, conduct crucial conversations, and identify and implement improvement strategies for specific skills and mindsets  

  1. 100% Regulatory Compliance - Implement organizational compliance management program to streamline compliance, risk management and governance practices across the organization
  • Develops vision and strategy and identifies metrics for compliance with all laws, rules, and regulations dealing with personnel, student business and operational issues, including educator credentials and certifications, background and criminal history management, staff and student grievances, open records request and immigration case management 
  • Systematizes organizational compliance responsibilities and assures reviews are completed on a timely basis and corrective action is resolved in coordination with management as necessary (BOD governance, Charter expansion, amendment processes, employment requirements, certifications, federal/state regulations, financial and grant requirements)
  • Strategizes with risk management and internal audit to ensure risk areas are properly identified and controls are in place to mitigate risk
  • Ensures all grievances (levels I, II and II) for the organization achieve either a resolution or recommendation based on the hearing findings
  • Positions IDEA in good standing with all authorizers, legal agencies and stakeholders (TEA, DOL, USDOE, External Auditors, Charter Authorizers, SBEC, TRS)
  • Provides guidance and, when appropriate, manages process for court and legal matters 
  • Oversees monthly and annual audits (I-9, fingerprints, criminal background checks, external audits, etc.) 
  • Collaborates and trains recruiters, selectors, hiring managers and new hires team to understand, identify, and troubleshoot licensing/certification requirements based on applicable role .


  • Attention to detail
  • Excellent customer service skills, both written and oral, and maintain confidentiality in all matters.
  • Must be strong team players and people developers
  • Ability to act as a managerial advisor on professional and technical issues with a view toward reaching strategic decisions


  • Education: Bachelor's degree required; Master's degree in relevant field preferred
  • Experience:
  • At least five years of experience in Human Capital and HR field
  • Experience in managing and implementing multiple projects
  • Strong business partnership experience 
  • Licenses or Certifications: PHR or equivalent certification required, SPHR preferred
  • Knowledge and Skills:
  • Advanced knowledge of basic principles and practices of human resources management
  • Strong understanding of management principles and personnel supervision
  • Knowledge of school employment law, personnel law, and hearing procedures
  • Ability to analyze and interpret data and statistics
  • Strong communication, public relations, and interpersonal skills
  • Must be a credible activist who is trusted, respected, listened to, has a point of view and can take a position
  • Ability to operate under immense pressure
  • Possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.)


  • Ability and desire to travel up to 50%
  • Ability to work extended workdays to support business needs.

Valid Through: 2019-11-16