Work closely with the Multi-Family Division Leaders, the Multi-Family Division educational team and with the Property Management Chief Operating Officer in marketing and enrolling current staff members in our in-house Multi-Family educational classes.
Continue to pursue the need to develop industry credibility in the high-end Multi-Family business by marketing the benefits of IREM membership and accreditation for all of our Multi-Family real estate management staff. Encourage local CBRE Property Management members and local Market Leaders to get involved in local Multi-Family organization events and conferences.
Working with Business Finance and Corporate Accounting, continue the implementation of Multi-Family property type classifications and nomenclature into the CBRE Portfolio Accounting system so that the sub asset classes of Multi-Family property assignments and data can be more easily tabulated and used to understand the Multi-Family portfolio's composition and performance by type.
This role has indirect personnel responsibilities for the Leasing Agents within the Multi-Family Platform and assists in directing strategies for operations, new business development, personnel additions and long-term planning for this sub-business unit.
Partner and work closely with the brokerage Multi-Family practice leader in delivering a seamless approach to management and leasing business in the Multi-Family sector with a goal of driving new business opportunities in all Multi-Family related lines of business.
Conduct broker debriefs on a regular basis and assist professionals in the creation of annual business plans centered on Multi-Family product.
Conducts regular debrief calls with clients to discuss their goals, strategies, concerns, capital flows, issues, etc. Coordinate with Client Care Americas Investor Services Team across the top clients.
Coordinate with Investment Properties to review producer support costs, metrics, and reconciliations with producers, ensuring the collection of support cost overages from producers in the multi-family team.
Work to expand the Multi-Family Asset Client Management model for those clients (not just Multi-Family, should include office, industrial and Multi-Family as well) who are looking for a differentiator service, or leverage for their existing asset management team either as they ramp up their portfolio, or as they close down an asset fund or portfolio.
In conjunction with the Client Asset Management staff, develop appropriate pricing parameters to be charged for providing this service to future and in some cases existing clients.
Schedule client meetings when they are in market and coordinate visits with them in their home offices with Client Care Americas Investor Services Team and other CBRE teams.
Work with research and marketing on special reports/deliverables/presentations to clients.
Act as a trusted advisor to our clients, assisting them in asset management and strategic asset decisions while coordinating with appropriate CBRE leadership and serve as the voice of the customer.
Assist clients in building design and positioning in both new development projects as well as building renovations and strategic repositioning, to include meetings with architects, designers, and consultants.
Guide and assist clients in other asset management related functions as needed.
Maintain active involvement in Multi-Family, community, and real estate industry activities in the national and local markets, being viewed as an industry leader and expert.
Be an ambassador for CBRE at the local level with investors, developers, consultants, economic development organizations, journalists/media, and other real estate professionals who call on CBRE for information, advice and assistance.
EDUCATION AND EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of fifteen years of multi-family operational experience, which should include high-rise Multi-Family real estate management, investment, valuation and asset management knowledge from a client/owner/operator perspective, coupled with additional years of hands on experience in the third-party management industry. Master's degree preferred.
High level of business acumen. Knows how businesses and large organizations work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the market place.
CERTIFICATES and/or LICENSES
Real estate license required. CPM, MPM, or RPA professional designation or candidacy preferred.
$80K - $100K