HD Supply Holdings

Manager, User Experience

HD Supply Holdings • $90K — $120K *
Atlanta, GA 30349In-Person
Consumer Technology
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in user experience or related field
  • 3+ years of management experience
  • Experience working in an Agile environment
  • Proficient in UI/UX principles
  • 7+ years of relevant experience preferred

Responsibilities

  • Oversee requirement gathering from users and stakeholders
  • Align user experience projects across products with key stakeholders
  • Evaluate user satisfaction regarding system usability and efficiency
  • Translate user and business needs into web and mobile functionalities
  • Create visual designs, user journeys, and wireframes
  • Present design concepts and user needs to teams and leadership
  • Review designer work to ensure alignment with company and user priorities
  • Promote collaboration across product teams to enhance design solutions

Benefits

  • Comfortable indoor work environment
  • Minimal physical strain with mostly sitting
  • Limited travel requirement (less than 10%)
  • Opportunities for ongoing professional development
Full Job Description
Preferred Qualifications
  • Bachelor's degree in user experience or a related field.
  • 3+ years of management experience.
  • Experience working in an Agile environment.
  • Experience UI/UX


Job Summary

Manages a team responsible for applying user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile applications. Leads the creation of new features based on results from user research and usability testing.

Major Tasks, Responsibilities, and Key Accountabilities
  • Oversees the gathering of requirements from users and stakeholders and guides the overall development of information architecture for user experience projects.
  • Works with key stakeholders to understand and align user experience efforts across products and initiatives.
  • Studies and evaluates how users feel about a system, including ease of use, perception of value, and efficiency in performing tasks.
  • Translates user needs and business requirements into features and functionalities for web and mobile experiences.
  • Creates visual designs, identifies and understands user journeys, and builds wireframes for development teams.
  • Presents complex design concepts, user needs, and design rationales to cross-functional teams, business partners, and senior leadership.
  • Reviews work from designers to ensure designs are aligned with company, stakeholder, and end user priorities.
  • Fosters collaboration across product teams to design solutions and share best practices.

Nature and Scope
  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.


Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.


About HD Supply Holdings

HD Supply Holdings is a leading distributor of maintenance, repair, and operations (MRO) products to the multifamily and hospitality markets in North America. The company was founded in 1974 and is headquartered in Atlanta, Georgia. HD Supply Holdings offers a wide range of products, including plumbing, electrical, HVAC, hardware, and janitorial supplies, as well as appliances and lighting. The company serves over 500,000 customers through its network of more than 270 branches and 44 distribution centers. HD Supply Holdings is committed to providing its customers with high-quality products and exceptional service.
Learn more about HD Supply Holdings
Size
11,500 employees
Market Cap
$8.6 billion
Industry
Manufacturing & Automotive
Net Income
$1.8 billion
Founded
2007
5 Year Trend
-1.7%
Revenue
$5.1 billion
NASDAQ
HDS
* Ladders Estimates

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