$100K — $150K *
At XPO Logistics, we invest hundreds of millions in technology every year so that we can continue to develop state-of-the-art solutions for our customers. We’re always looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As the Manager, Technology Client Support, you will oversee a team of business analysts focused on the IT requirements of our clients. If you’re looking for a growth opportunity, join us at XPO.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
Serve as project manager for system implementations, upgrades and support
Define business problems and their system solutions, including analyzing alternatives and ROI
Plan schedules, manage budgets, interface with users, develop implementation plan documents, manage implementations, configure systems, train users and provide post-implementation support
Provide customer support management for internal and external clients according to the company’s customer management process
Determine new business opportunities with existing clients and develop proposals for additional services
What you need to succeed at XPO:
At a minimum, you’ll need:
Bachelor’s degree or equivalent related work or military experience
5 years of experience developing and implementing warehouse management systems
Experience in project management of large cross-functional implementations
Implementation and support experience with web-based applications such as EXceed 4000, order management applications, LPS 2000, ConnectShip, ChainLink, i2's transportation suite and Logility Voyager
Supply chain management, warehousing and distribution experience
Experience using formal systems development methodologies and project management practices
It’d be great if you also have:
Valid through: 12/1/2020