Apple

Manager, Technical Partner Manager - US Channel

Apple$130K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in systems engineering, solutions architecture, or technical sales, with 3+ years in channel or partner-facing roles.
  • 6+ years of people management experience leading distributed technical teams.
  • Proven track record in multi-party sales, involving vendors, channel partners, and end customers.
  • Strong understanding of enterprise sales methodologies and customer business acumen.
  • Experience in scaling partner technical enablement programs with a focus on certifications and competencies.
  • Excellent analytical skills for business performance assessment and opportunity identification.

Responsibilities

  • Lead the Partner Technical Success Team to enhance customer adoption of the Apple Platform.
  • Manage a portfolio of strategic partner relationships with a focus on technical capabilities.
  • Drive accountability for pipeline health and channel involvement metrics.
  • Guide teams in technical solution delivery to impact sales growth and customer satisfaction.
  • Collaborate with Partner Development Executives to identify opportunities for direct Apple engineering engagement.
  • Champion customer and partner feedback to inform product direction and engagement strategies.
  • Develop joint solution opportunities and manage service portfolios with partners.

Benefits

  • Work in a collaborative team environment with a focus on innovation.
  • Opportunity to lead and develop talent within a strategic technical role.
  • Engage in cross-functional collaboration with various teams across Apple.
  • Involvement in shaping product strategies and customer success initiatives.
Full Job Description
As a manager of this team, you will lead two complementary technical teams at the heart of Apple's enterprise channel motion. Your Partner Technical Success Team works directly with customers to enable them to adopt, deploy, manage, and secure the Apple Platform at scale. They remove technical barriers, build best-in-class practices, and deliver the recipe for technical success that transforms the way people work. Your Partner Development Team deepens the technical readiness and co-innovation capacity of Apple's most strategic partners, helping them build the solutions, practices, and expertise needed to grow their Apple business and serve mutual enterprise customers at the highest level. At the end of the day, our partners and their customers need to know that with their investments in Apple technologies, everything is going to work as promised. This role is accountable for making that true, at scale, across the channel, and through the people you develop and lead.

Lead a team of Technical Partner Managers responsible for overseeing qualified opportunities where partner technical capability is a limiting factor, while managing a portfolio of named strategic partner relationships from a technical standpoint. Drive accountability across the team to track pipeline health, win rates, and cycle-time attributable to channel involvement, ensuring clear visibility into the technical contribution of channel-led motions. Guide the team in delivering technical solutions that directly impact sales growth while ensuring outstanding customer outcomes remain at the center of every engagement. Coach and develop team members to maintain deep product knowledge, enabling them to credibly lead demos and technical validations within partner-led sales motions. Partner closely with Partner Development Executives to identify customers who will most benefit from direct Apple engineering engagement, and lead the team through complex architecture, development, and deployment conversations with a relentless focus on the end-user experience. Champion the voice of customers and partners internally at Apple, synthesizing team learnings, successes, and key takeaways that inform product direction and program decisions. Collaborate cross-functionally with Product Marketing, Solutions Engineering, and Alliances teams to surface partner-relevant roadmap content and co-innovation opportunities. Work alongside partners to identify and develop joint solution opportunities - including integration development, industry-vertical bundles, and managed services - and lead the development of service portfolios with channel and carrier partners that create compelling platform advantages aligned to Apple's broader enterprise strategy. Drive the creation and adoption of new standard methodologies for partner-led Apple deployments, ensuring best practices are broadly shared and embedded across the ecosystem. Empower partners to build the processes and infrastructure needed to successfully integrate Apple products into their customers' organizations at scale.

10+ years of experience in systems engineering, solutions architecture, or technical sales, with at least 3 years in a channel or partner-facing technical capacity. 6+ years of people management experience, with demonstrated ability to develop technical talent and lead geographically distributed teams that are both broad in scope and span. Proven experience navigating multi-party sales motions involving a vendor, channel partner, and end customer simultaneously. Strong command of enterprise sales methodologies. Ability to translate complex technical concepts for both executive and technical audiences to accelerate platform adoption, drive partner performance, and mitigate risk across complex, multi-million-dollar implementations. Experience building or scaling partner technical enablement programs (certification tracks, competency frameworks, practice build initiatives). Strong analytical skills with the ability to analyze business performance and data sets to find opportunities through performance tracking and in-context analysis. Deep understanding of customers' businesses and technical ambitions, with a track record of removing technical barriers and enhancing customer readiness for the Apple Platform.

You are able to present a relatable story while making the complex simple regardless of audience. You empower others to learn, to be curious, and ultimately share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software, and services integrate.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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