JOB SUMMARY: Facilitate international operations management programs and professional training classes in support of the International Operations division’s business needs and goals. Research, develop, and customize learning solutions to support those needs; manage administration and marketing of classes and workshops; and, assist in measurement for assessing knowledge and application of learnings from the learning experience. Design and implement useful tools to assist with leadership development within the international parks. Maintain strong client working relationships with every level of the organization.
SCOPE: Designs and facilitates multiple leadership development programs supporting Universal Parks and Resorts International. This position will perform non-routine work. Will require the ability to understand and adapt to other cultures and learning styles. Ability to influence decisions of moderate nature requiring a high degree of tact.
EDUCATION: High school degree or GED is required; Bachelor’s degree from a four year college or university is preferred.
EXPERIENCE: 5 to 7 years of experience in design and delivery of training programs with a thorough knowledge and understanding of adult learning theory and creative training methodologies. Model exemplary managerial and leadership skills. Demonstrate knowledge of employee and organizational development methodologies and practices. Experience in the development of standards and measures for evaluating learning and performance. Demonstrated ability to handle multiple assignments and tasks and shift priorities to meet changing business needs; or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS: Certification as PHR, SPHR, CA-PHR, GPHR, SHRM-CP or SHRM-SCP is preferred.