Manager, Talent Acquisition (DPEP)

The Walt Disney Company   •  

Kapolei, HI

Industry: Media


5 - 7 years

Posted 32 days ago

Job Summary:

The Manager, Talent Acquisition is a key leader and partner to drive strong business results for the Aulani, A Disney Resort & Spa. This person will be responsible for the recruitment of Professional, Office and Technical and operating hourly roles, while being an active and contributing member of the Human Resources leadership team. This person will support the larger workforce strategy through the delivery of qualified cast members in a timely and effective manner. This person will lead all aspects of recruitment planning and hiring, including events and community engagement. In addition, this person will lead a coordinator and senior recruiter and integrate with the site HR team to support a broad scope of critical day-to-day HR functions such as: training & development, talent management, cast engagement and other activities as requested.

As an operational subject matter expert, the Manager, Talent Acquisition will provide day-to-day leadership and guidance for the talent acquisition recruitment operations team, as well as a team inclusive of partners from metrics/analytics, process integration, marketing and global HR operations. In alignment with our enterprise talent acquisition vision, day-to-day activities will entail project management, strategic operational advancement, and the development and execution of our day-to-day talent acquisition operations practice.

In addition, the Manager, Talent Acquisition will lead his/her directreports in managing and delivering exceptional service to our candidates, recruiters, clients, and partners. This will be inclusive of, but not limited to assisting in the experiential management throughout the recruitment lifecycle such as interview scheduling andonboarding. Operational efficiency management for critical transactions such asjob postingand new hire execution will also be a success factor.


  • Lead and manage the talent acquisition recruitment operations team in delivering recruitment support, transactions and processes
  • Balance resources for optimal support driving consistent and timely delivery
  • Develop, train and manage newly defined operational standards of excellence for delivering exceptional service delivery across candidates, clients and team
  • Develop and maintain strong working relationships with clients, leader and peers within the organization
  • Continuous improvement through understanding of measurement tools, scorecards and recruitment analytics
  • Key partner to lead integration with the Walt Disney Company Talent Acquisition organizations for driving and achieving operational excellence
  • Project manage the day-to-day recruitment operations through the execution of ensuring the candidate, client, team and recruiter experiences are met with exceptional service delivery
  • Facilitate effective passive and active talent pipelining through creative and strategic sourcing strategies, workforce diversity initiatives, interactive marketing plans and networking opportunities

Basic Qualifications:

  • 5+ years of proven recruitment/talent acquisition supervisory leadership experience with expanding roles/responsibilities
  • 2+ years of experience in hospitality
  • Proven knowledge of HR industry practices and Hawaii State/ Federal legal codes and policies
  • Deep understanding of recruitment operations with focus on experience management, interview scheduling and critical transactional components
  • Subject matter expertise with talent acquisition technology systems
  • Proven success with coaching and developing team capabilities and leading through vision and values
  • Ability to develop strong working relationships with leaders and peers within the organization both within and across geographical markets
  • Excellent project management, presentation, and influencing skills
  • Experience developing, advancing, and driving operational excellence across people, process, and technology
  • In depth knowledge and experience with social media tools for attracting, marketing, engagement, networking and sourcing
  • Strong analytical capabilities for translating data, finding trends and insights, and developing/measuring actionable behaviors and transactions

Preferred Qualifications:

  • Experience with Kenexa or an equivalent ATS and Enterprise HRMS
  • Working within advanced recruitment teams; preferably in a progressive and best in class recruiting organization within a high volume, highly complex, multi-national organization
  • SHRM certification or other HR industry equivalent

Required Education

  • Bachelor’s degree or equivalent experience

Preferred Education

  • Master’s degree in HR, Psychology or related