Manager, Software Quality Assurance

UnitedHealth Group   •  

Ontario, CA

Industry: Healthcare

  •  

5 - 7 years

Posted 36 days ago

This job is no longer available.

Position Description

Our Enterprise Application Services team provides critical enabling technology solutions for NAMM California's mission to redefine health care management through improved quality and efficient delivery of care. As a Manager of Software Quality Assurance, you will engender a culture of quality while mentoring a team of testers embedded in fast-paced multifunctional Scrum teams. You will apply your analytical, strategic, planning, organizational, and leadership skills to continuously ensure delivery of exceptional quality for an innovative software product portfolio that offers a broad range of management services to health care providers.


We are looking for an imaginative self-starter with a passion for great software and a proven track record of driving exceptional software quality. Only motivated problem solvers willing to take the initiative and demonstrate consistent follow-through need apply. Qualified candidates will have a background in mentoring and developing software Quality Assurance (QA) professionals to a high level of performance, and have extensive experience successfully implementing test automation.


Primary Responsibilities:

  • Lead and assess a team of onshore and offshore QA professionals
  • Develop and execute an enterprise quality engineering strategy and vision
  • Design and implement formal QA processes, procedures, and best practices
  • Implement an effective automated testing approach, coverage, toolset, and framework
  • Collaborate with IT professionals in a cross-functional software development environment to coordinate testing of new applications, system updates, bug fixes, and enhancements
  • Partner with release personnel to integrate automated testing with the continuous integration/continuous delivery (CI/CD) deployment process
  • Train, coach, and mentor members of the QA team to become more skilled and efficient testers
  • Learn the intricacies of different business areas to ensure testing properly evaluates intended software function
  • Create and continuously cultivate a culture of quality across the entire software development organization

Required Qualifications:

  • Hands-on testing experience required
  • Four-year degree or equivalent experience
  • 5 years managing geographically dispersed teams while hiring, leading, developing, and retaining top talent
  • Proven experience designing and implementing formal QA processes, procedures, and best practices in an enterprise-level environment
  • Demonstrated success implementing automated testing solutions


Preferred Qualifications:

  • Experience operating in an Agile environment
  • Experience coordinating performance and security testing
  • Application development experience
  • Excellent verbal and written communication skills
  • Diplomatic with strong negotiation and conflict resolution skills
  • Proficiency querying underlying Microsoft SQL Server and Oracle databases to verify proper application function
  • Proficiency with Visio, Excel, Word, and PowerPoint
  • Engaged learner with the ability to quickly absorb and understand complex information
  • Strong attention to detail and track record of producing quality work
  • Team player with a great work ethic
  • Ability to quickly identify and communicate risks
  • Self-motivated and able to perform without significant supervision