The Manager of Operations has the overall responsibility to provide leadership to the Site Operations team on all mission critical systems on the Facebook Headquarters campus. The Manager of Site Operations provides strategic direction and oversees management of all Engineering and technical aspects for the campus facilities. Responsibilities include managing and leading all senior and tactical engineering staff, with a focus on continuous improvement of operations. The manager must have a strong technical background, and be the thought leader on building systems and platforms that can scale and operate efficiently, and cost effectively across a distributed portfolio of over 4M sq ft of owned and leased real estate. The Manager must understand and be experienced in the design, operation and commissioning of facilities systems, including BMS and EMS (Energy Monitoring Systems). This position must also be proficient on energy and kilowatt usage trending and analyses. To be successful, the candidate must develop and maintain a partnering and consultative approach, working closely with Campus Construction and Operations teams.
Overall operational responsibility for Facebook's HQ peninsula campuses for MEP and operational excellence
Ensure integration and support to all cross functional business partners, including lab owners, construction project services, space planning, buildings and grounds teams and portfolio transactions
Ensure portfolio is staffed by appropriately skilled engineering personnel and teams,
Lead and Support the Facility Management team to develop a proactive approach to:
Preventative maintenance schedules and asset optimization
Develop and ensure key SLAs and KPIs are achieved and aligned to contractual agreements
Drive continuous improvement philosophy and culture throughout the organization
Standardize systems and procedures to reduce risk to the business
Analyze energy data and spearhead optimization of consumption and reduction through building design and platforms
Responsible for scaling the service and support programs to keep pace with company growth
15+ years Facility Operations experience
BS or equivalent job related background in Engineering
Technical and communications skills
Leadership skills, experience in Organization development and leading a diverse workforce.
Ability to work in a team environment
Demonstrated ability to provide customer service.
Strategic overview of business and demonstrated ability to work across functional lines.
Ability to analyze financial and operational results and develop process controls
Budget and vendor management experience