The Manager, Sample Management is responsible for managing a team of Technicians, Specialists, and Data Management Specialists to ensure timely and accurate GxP-compliant processing of incoming and outgoing samples and reference materials.
Essential Responsibilities
- Manages a team of Technicians, Specialists and Data Management Specialists, including but not limited to ensuring all team members are trained and able to successfully complete all responsibilities; responsible for overseeing on-time availability of samples and GxP-compliant processing of samples; and scheduling the work of team members
- Manages the professional development of direct reports
- Conducts performance reviews
- Coaches toward professional success
- Coordinates with study personnel (e.g., project manager, study coordinator) to prioritize accessioning requests
- Resolves discrepancies, initiating deviations, and CAPA's when appropriate
- Enacts process improvements
- Ensures data integrity and traceability
- Writes/reviews Sample Management SOPs and other associated SOPs as required
- Participates in audits/inspections; may lead tours of sample management area
- Responds to QAU, client, and regulatory agency audit reports
- Develops and presents Sample Management metrics to department director and/or leadership team
- Generates and maintains records in a GxP-compliant manner
- Oversees Sample Management laboratory including storage units and other equipment
- May execute Technician, Specialist, and/or Data Management Specialist responsibilities including but not limited to:
- Receives shipments into Sample Management
- Initiates sample chain-of-custody
- Provides sample receipt notification
- Ships samples to domestic and international destinations
- Manages final disposition of study samples
- Accessions samples into LIMS
- Compiles and imports sample metadata into Laboratory Information Management System (LIMS)
- Manages pre-and post-test sample storage
- Pulls and checks out samples for testing; checks in samples after testing
- Builds study sample metadata in LIMS
- Prepares sample manifest files for import into LIMS
- Develops/validates Sample Management software solutions
- Communicates with clients as needed
- Follows BAL SOPs
- Other duties as assigned
Minimum Acceptable Qualifications
Education/Experience:
- High School diploma and not less than ten (10) years' experience in sample management in a biotech or pharmaceutical GxP-regulated environment
Skills:
- In-depth knowledge of GxP regulations, specifically as they relate to Sample Management
- Ability to lead and manage a team in a fast-paced team environment where multiple concurrent projects must be completed in a timely manner
- Ability to take direction well and multi-task
- Acute attention to detail and excellent organizational skills
- Excellent oral and written communication skills
- Proficiency in MS Excel and Word
- Proficiency in LIMS and Quality Management software packages
- Assessment of risk and determination of root cause for non-compliances related to management of study samples
Preferred Credentials
- Associate degree in biological science or related field and not less than eight (8) years' experience in sample management or related field in a biotech or pharmaceutical GxP-regulated environment
- Bachelor's degree in biological science or related field and not less than six (6) years' experience in sample management or related field in a biotech or pharmaceutical GxP-regulated environment