Promotes, sells, and retains commercial business solutions for voice, data, and video. Target customers include: small, medium and large businesses, educational, government, carrier and national accounts, as well as other specific market verticals (such as hospitality).
INFLUENCE/PEOPLE LEADERSHIP - Manages Service, Production, or Support employees via subordinate supervisors OR a team of exempt professional individual contributors and associated support staff OR May be a manager without direct reports, with primary responsibility for overseeing special groups/projects or processes with dotted-line accountability to the field; Primary contribution is managing other people (rather than applying knowledge); Manages supervisors/team leaders and/or team of exempt individual contributors and associated support staff; Ensures performance planning, coaching, and evaluation occurs per policy
SUPERVISION - Typically supervises supervisors/team leaders and/or a team of exempt professional individual contributors and associated support staff. Position could also supervise non-exempt employees.
SPAN OF CONTROL/COMPLEXITY - Typically supervises a team of professional individual contributors; may also directly or indirectly supervise support staff; activities are typically more diverse covering multiple functions OR Activities are highly specific and complex focused on a single subject matter OR May be responsible for complex projects having significant scope/impact
DECISION-MAKING AUTHORITY - With oversight from higher level managers, achieves planned results by decisions and actions based on professional methods, business principles, and practical experience
FINANCIAL - Contributes to development of an operating plan and budget; Generally responsible for managing or coordinating expenses within a budget or part of a larger budget; May manage or coordinate a project budget or multiple project budgets
CONSEQUENCE OF ERROR - Actions at this level can cause or prevent delays, inefficiencies or unnecessary expense that measurably affect operational results of a CCI business or the efficiency and effectiveness of a team and/or projects managed. Typical Problems Solved - Solutions require analysis and investigation beyond what might have been applied in past experiences; problems are broadly defined and require interpretation
CORE FUNCTIONS - Manages a part of a department or large project team; Supervises, coordinates, provides leadership to and reviews the work of professional and supervisory level subordinates in order to accomplish operational plans and results; Estimates staffing needs and schedules and assigns work to direct reports, subunits and/or project team to meet service and budget targets
TECHNICAL/ADMIN WORK PERFORMED - May spend a significant portion of time as an individual contributor performing assignments that require a higher level of experience or technical expertise than direct reports OR May be an in-depth functional manager OR May manage complex projects or processes.
Job ID: 1818984