Manager Retail Payment Development

8 - 10 years experience  • 

Salary depends on experience
Posted on 03/27/18
Seattle, WA
8 - 10 years experience
Salary depends on experience
Posted on 03/27/18

Job Summary and Mission

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities.
The partner is responsible for delivering high-quality, reliable, and stable payment technologies essential to the retail experience at Starbucks. This position is accountable for the installation, configuration, monitoring, analysis, maintenance, and technical support of the retail payment platform. This position is also responsible for leading a team of engineers to delivering innovative solutions supporting our baristas and customers.

Summary of Key Responsibilities

Responsibilitiesand essential job functions include but are not limited to the following:

  • Oversee the retail-payment-platform development team 
  • Integrate new payment products and solutions into existing retail environment 
  • Communicates clearly and concisely, both orally and in writing
  • Ability to establish cross-functional, collaborative relationships with business and technology partners
  • Assist with build and release processes
  • Ability to effectively manage and partner with technology vendors to deliver against business objectives
  • Conducts research and makes recommendations on standards, products, and services in support of Starbucks Technology
  • Ensures application and infrastructure architectural solutions are stable, secure, and compliant with Company standards and practices
  • Implements all technologies in accordance with Information Security's guiding principles for highly sensitive data
  • Provide high-availability operational support and automate solutions across the environment
  • Implements deep telemetry capabilities to provide ongoing success and performance metrics
  • Is knowledgeable in Operational IT Management to include Change Management, Release Management, Incident Management, and Problem Management
  • Implements service monitoring across all platforms to ensure continuous availability and operational continuity of critical systems
  • Upholds company policies, and legal/regulatory requirements, such as (but not limited to) PCI
  • Implements and maintains system configurations and baselines to support secure application development software control best practices and standards
  • Provides support to team members in order to achieve partners, business, and customer results
  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics
  • Demonstrated ability to work successfully in a fast-paced and cross-functional team environment

Summary ofExperience

  • BS degree in Computer Science, or a related field
  • 5+ years of experience in one of the following: Java, C++, Perl, Go, or Python. ß-remove this instead say 8+ years SDE experience (SW Dev)  
  •  3+ years of experience leading high performing technology teams
  • Good working knowledge of retail payment technologies
  • Experience with point-to-point encryption technologies and approaches
  • Experience with POS payment integration, payment processing, PIN entry devices, and EMV card technology
  • Experience in the design, implementation and delivery of payment applications
  • Knowledge and understanding of relevant legal and regulatory requirements, such as SOX, PCI, HIPAA, Data Protection, etc.
  • Demonstrated experience implementing and managing high capacity, redundant, and mission critical systems
  • Excellent time management, multi-tasking, and prioritization skills
  • Experience with SaaS and or Cloud Development .

180001742

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