Manager, Repair & Warranty Admin at Frontier Airlines in Denver, CO

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

The Manager of Purchase/Repair and Warranty Administration proactively manages the supply chain unit that directly supports Frontier’s Maintenance organization. This is accomplished by leading a team of individuals to orchestrate purchases, repairs and warranty activities to fulfill all requirements at the lowest total cost to the airline.

Essential Functions

Primary duties include documenting internal and external customers’ requirements and exceeding their expectations through tangible cost reductions and productivity enhancements. Responsibilities of the position include:

• Locating sources of supply and negotiating strategic agreements
• Tracking monthly expenditures categorically and identifying cost reduction opportunities
• Developing and implementing recovery processes that ensure tactical recovery and includes strategic recovery
• Developing and implementing Warranty and Repair unit business plan, which includes goals, strategies and initiatives that support Frontier’s corporate goals
• Coaching the Warranty & Repair staff with their development and implementation of initiatives that support Frontier’s corporate goals
• Developing performance metrics for the department and the staff
• Developing and measuring internal customer service levels
• Developing and implementing MRO supply chain efficiency initiatives
• Maintaining multi-million-dollar budget and producing cost reductions
• Interfacing with Material Planning and Material Services units to drive efficiencies in the supply chain department
• Interfacing with Accounting to ensure accuracy of all purchase and repair activity
• Complying with SOX requirements
• Ensuring 100% of warranty opportunities are fulfilled

Other Functions

• Other duties to support operational objectives

Qualifications

• Bachelors’ degree in Business or related technical field; combination of relevant education and experience considered in lieu of degree, required
• Minimum 5 years of procurement, repair or warranty experience, aviation related required
• Minimum 3 years of direct supervisory/management experience, required
• 3+ years’ work experience with data analysis tools (i.e. Advanced Excel, Alteryx, MS Access, SAP Business Objects, Crystal Reports, or equivalent) required
• Airbus warranty process knowledge preferred
• Familiarity with TRAX preferred
• A&P license or engineering-related license preferred

Knowledge, Skills and Abilities

• Strong mathematical, analytical, and project management skills
• Strong analytical skills
• Strong negotiation and problem-solving skills
• Self-initiative and the ability to work independently with will supervision
• Excellent written and verbal communication skills
• Ability to handle time sensitive and multi-faceted projects
• Excellent computer skills; proficiency in MS Office Suite
• Excellent leadership skills
• Must be a good team player with meticulous attention to detail
• Demonstrated ability to read & understand illustrated parts catalogs