Manager, Quality

Baycare   •  

Riverview, FL

5 - 7 years

Posted 335 days ago

This job is no longer available.


The Manager, Quality for is accountable for the integrity and effectiveness of the quality assessment and performance improvement program, including clinical documentation integrity and accuracy at their assigned hospital.

Works closely with other BayCare Quality Managers to ensure organization-wide sharing, deployment and alignment of best practice processes to drive, achieve and sustain clinical excellence goals.

Collaborates with physicians and all levels of leadership to ensure effective performance improvement initiatives are implemented to continuously improve and sustain the quality of care and services provided.

Ensures integrity in the cadence of accountability for areas of responsibility, holding self and direct reports accountable for goal achievement.

Provides leadership and guidance to hospital leaders, using data driven methodologies to address and resolve top opportunities for improvement. Uses Lean and/or six sigma methodologies when designing and deploying performance improvement processes.

Evaluates performance and professional development of direct reports, and holds self and team accountable for the development and achievement of measurable performance goals.

Required experience includes 5 years of clinical experience in acute care setting AND 2 years quality or performance improvement related activity AND 1 year in a lead/supervisory/charge role.


  • Certifications and Licensures
  • Required RN (Registered Nurse) License
  • Required CPHQ (Healthcare Quality) within 1 year
  • Preferred Six Sigma - Black Belt Certification


  • Required Bachelor's Related Field
  • Preferred Master's Nursing
  • Preferred Master's Hospital Administration
  • Preferred Master's Business Administration


  • Required 5 years Acute Care
  • Required 2 years Quality Related
  • Or 2 years Performance Improvement
  • Required 1 year Lead Role in a related field
  • Preferred 2 years Management Role in a related field

Specific Skills:

  • Required Computer skills appropriate to position
  • Required Medical terminology use and understanding
  • Required Customer service skills
  • Required Written and verbal communication skills
  • Required Interpersonal skills
  • Required Delegation skills
  • Required Work independently
  • Required Work with a team
  • Required Critical thinking skills
  • Required Organizational skills
  • Required Computer skills appropriate to position
  • Required Knowledge of regulatory standards appropriate to position
  • Required Management skills
  • Required Medical terminology use and understanding