$150K - $200K(Ladders Estimates)
As the Manager, Project Implementations you will be at the center of all things that allow us to plan for and launch products for our new and existing customers, and you'll do this in our incredibly fast-paced, exciting, and constantly changing environment. You will lead a team of project managers responsible for on-boarding our new clients onto our SaaS platform all while exceeding client expectations around quality, speed, and accuracy. You and your team will juggle multiple projects at once while partnering closely with our Client Success, Engineering, Product, Marketing, and Sales teams.
If you love a good challenge, are experienced leading a team, managing enterprise-level software implementations, driven by solving unique client needs, and have a passion for driving customer satisfaction with your work, you have found the right place!
Simply put, you have it all together - people enjoy working with you, your team respects you, your clients are regularly impressed by you, and you can juggle it all. You know the ins and outs of project management, but you also take tremendous pride in fully understanding the businesses you support. You are not afraid of challenging situations and know how to navigate carefully during challenging client conversations. You constantly set the bar high with your daily work and your project portfolio, and then raise the bar higher for both you and your team. You always hit your deadlines. You have a propensity towards continuous improvement and love to figure out the scalable solution. You thrive in a constantly changing, fast-paced environment. You can balance short and long term objectives. You own the details. You are always thinking a few steps ahead. You can multitask between multiple complex projects while also fighting daily fires. You love working with teams. You listen, collaborate, take note of alternate viewpoints, and implement the best solutions. You can communicate with the best by being clear, concise, and listening.
You read the books, you've followed the blogs, and as someone committed to striving for the best, you're excited to contribute to Passport's amazing growth goals by contributing to and leading the Project Management team.
*Ability to travel up to 25% annually
Valid Through: 2019-11-14