Manager, Program, NeuroRestorative

The Mentor Network   •  

Bowie, MD

Industry: Healthcare


5 - 7 years

Posted 42 days ago

Manager, Program, NeuroRestorative
Primary Location: United States-MD-MDBowie

NeuroRestorative in Maryland is searching for a Program Manager to be responsible for daily operations, ensuring that performance targets are met. And that clinical staff is provided with operational training.
This is a great opportunity to join a team and make a difference in the lives of those we serve.

Description Essential Job Functions

  • Supervises program staff by providing continuous coaching, feedback, and progressive discipline when necessary. Monitors the process for selecting and training professional and support staff.
  • Assigns caseloads, evaluates performance for quality assurance, conducts new employee orientation, and manages staff development and training.
  • Supervises clinical and crisis management and establishes on-call duties.
  • Develops and maintains working relationships with all clients, families, funding sources and regulatory agencies, as appropriate, and monitors their satisfaction with services.
  • Projects revenue and monitors monthly expenses in conjunction with program goals.
  • Oversees appropriate interface with billing system and other operating units as necessary to meet company requirements.
  • Monitors compliance with all regulatory, contractual, corporate, and legal requirements.
  • Promotes and markets programs to funding sources, community agencies, families, and related groups. Ensures a timely response to all requests for information, services, and documentation.
  • Maintains knowledge of clinical standards and ensure compliance in terms of treatment interventions.
  • Ensures that all records are accurate, up to date, and in compliance with legal and corporate requirements.
  • Oversees recruitment, including selecting, contracting, and terminating mentors. Oversees mentor supervision, training and evaluation.
  • Processes referrals, intakes, assessments, matching and placement of new clients.Monitors the supports needed for clients to maximize success in the program.
  • Serves as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.).
  • Monitors the availability and efficacy of community-based and other supportsrequired by the program.
  • Performs other duties as assigned.


  • Bachelor's degree in social work, psychology or other related field
  • Five years of social services experience
  • Some supervisory experiencerequired
  • Valid driver's license and driving record that meets insurability requirements as defined by the Company, if applicable
  • Current CPR/First Aid Certification, as required by state
  • Thorough knowledge of the structure of entities associated with the human services field
  • Excellent written and verbal communication skills
  • Knowledge of commonly used concepts, practices and procedures within the field

Job ID 190005DT