Manager, Product Development - Skincare

 •  Estee Lauder Companies New York, NY

5 - 7 years experience  •  Market Research

Salary depends on experience
Posted on 11/22/17
5 - 7 years experience
Market Research
Salary depends on experience
Posted on 11/22/17


The Manager of Global Skincare Product Development drives calendarized and non-calendarized initiatives within the Estée Lauder Brand. Works closely with the Vice President on the innovation of quality products that meet brand strategy and insure the successful launch of new products.


  • Support the innovation efforts associated with the assigned key leadership categories for the Brand.

  • Provides direction for the development of quality products that meet the Brand strategy and ensure product launches are launched on time.

  • Directs and oversees R&D in the detailed development of new and reformulated products and travels to plants and suppliers to give on-site approvals, as needed.

  • Conceptualization, initiation, development, evaluation and follow through of all assigned new product launches.

  • “Competitively Obsessed” - maintains a high degree of competitor knowledge; assesses implications and actions for EL Skincare.

  • Evaluates all product submissions and establishment of standards from lab through production.

  • Evaluate reformulations and update production standards.

  • Attend trade shows, conferences, as needed.

Key Skills:

  • Action- and results-oriented self-starter with the ability to work independently.

  • Ability to understand skin science and translate into consumer-relevant storytelling and claims.

  • Passion and energy for new challenges, with strong demonstrated ability to meet deadlines and drive resolution of questions/concerns/issues.

  • Highly flexible and responsive, with ability to effectively manage multiple, changing priorities.

  • Demonstrated ability to drive programs, with strong cross-functional integration and collaboration.

  • Excellent verbal and written communication skills.

  • Strong applied Creative and Strategic Thinking skills.

  • Outstanding organization, follow-through, and attention to detail.


  • Drive assigned calendarized launches in all stages from concept to on-counter, reporting to the Vice President.

  • Drive creation of new product concepts that fit with need-gaps in the line or new business opportunities.

  • Manage the evaluation of submissions on a timely basis and provide direction to the Lab on next steps / re-directs / trouble-shoot issues.

  • Create product fact sheets / profiles to flesh out all development needs including product technologies, positioning and claims. Must have a firm grasp of skincare technology and ability to transform complex science into consumer friendly language.

  • Manage and drive all testing needs to support product launches with robust and innovative claims (inclusive of sensory, clinical and biological testing).

  • Create and present dynamic powerpoint presentations as part of cross-functional meetings to explain concept, positioning, technology & claims of new launches.

  • Be a team player with Marketing, Packaging and R&D aiding in each step of the development process.

  • Act as a key liaison for identified regional development(s).

  • Monitor trends both inside the beauty industry, and outside the beauty industry. Attend industry seminars and report on trends, technologies, new ingredients, as needed.

1) Travel to Estee Lauder and supplier plants for on-site approvals as needed.

2) Maintain weekly status report and keep Vice President informed of project details.

3) Dedicate specified amount of time to Exploratory development to help drive the Estée Lauder product library.

4) Work closely with the following departments:


  • Actively participate in GPPD, Category Review, regional Conference Calls with EMEA, APAC, LATAM.

  • Provide constant and detailed communication on changes / updates to a product (formula cost, timing etc).

  • Participate in Brainstorming sessions with creative input.


  • Assist in directing bench work (eg. formula direction).

  • Communicate all recommended textural changes, ingredient / technology updates etc on formula development on a timely basis.

  • Initiate product test with Sensory & Clinicals to create a robust, innovative testing plan with detailed follow-through. Analyze results and create claims opportunities for the brand.


  • Work with Vice President on package direction for optimal formula evacuation / delivery.

  • Trouble-shoot potential packaging issues & brainstorm resolution.

  • Request and coordinate any components needed for in house testing or sampling.

Education / PR

  • Partner with Education and PR throughout the development to ensure alignment on claims & positioning.

  • Develop fact sheet & profile to support Education and PR, ensuring claims / position / technologies support their needs.

  • Review all Education / PR documents for accuracy and positioning.

Creative (Copy, Advertising, Design)

  • Brainstorm strong meaningful copy with breakthrough messaging. Ensure that copy claims accurately reflect testing and other support.


  • Undergraduate College degree.

  • Minimum 5 years relevant experience; skincare background required, with demonstrated ability to understand skin science and translate into consumer-relevant storytelling and claims.

  • Individual needs a balance of Creativity & Innovation combined with Excellence in Execution.

  • Creativity & Innovation: Highly creative individual who can bring strong, compelling innovation to every element of the development process.

  • Excellence in Execution: Excellent organization, communication and follow-through skills with outstanding attention to detail.

  • Strong skills in tactile/aesthetic evaluation of cosmetic products as well as the ability to communicate product understanding.

  • Strong presenter – able to communicate new ideas with passion and confidence.

  • Highly flexible and adaptable to handle ever changing priorities.

  • Proficiency in Microsoft Applications: Microsoft Word, Excel and PowerPoint.

Job: Research & Development

Job Number: 1712669

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