Manager - Product Design, Global eCommerce

Under Armour   •  

Baltimore, MD

Less than 5 years

Posted 238 days ago

This job is no longer available.

Summary

The Manager, Product Experience will be responsible for the user experience of digital commerce products and programs. You will oversee Product Experience for UA.com, UA International Sites & UA Icon (Customization). You will translate business needs and user insights into delightful experiences.

You should be passionate about your approach to creative problem solving though design methods and have a strong handle on user experiencedesign with an acute sensibility for visual design. You are great at collaborating with engineers and product managers, and working with a distributed team.

Key Responsibilities:

  • Advocate for an integrated, consistent experience across our ecosystem of digital products.
  • Promote user-centered business decisions by influencing UX considerations. Prioritize key UX initiatives and identify and track metrics.
  • Manage and mentor a leanexperiencedesign team. Promote user-centered decision making based on cohesive design principles and patterns.
  • Collaborate in the exploration of new, innovative product ideas while refining existing features.
  • Ensure delivery of high quality user experience and product design across multiple concurrent projects.
  • Employ a range of human-centered design techniques, such as mental models, personas, user journeys, wireframes, and interactive prototypes, to determine and convey design decisions.
  • Collaborate and develop documentation as needed to guide engineering, marketing, customer support, and content creation through the implementation of engaging, high-quality user experiences.
  • Identify, plan, and facilitate user research, insight analysis, and other feedback mechanisms to deliver insights and actionable results.

Qualifications:

  • 3+ of experience leading integrated, cross-channeldigital efforts across mobile and web
  • 2+ years of expereince mentoring and growing talent
  • Able to create experience deliverables like user journeys, wireframes and interactive prototypes
  • Strong communication, presentation and storytelling skills and the ability to defend design decisions with solid rationales based on design principles, user research, and product knowledge
  • Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
  • Experience with a variety of design and prototyping tools such as Illustrator, inVision, Sketch, Hype, Axure, and Keynote
  • Passion for quality work with an understanding of how to prioritize and make tradeoffs.
  • Experience with e-commerce or digital B2C products with scale
  • Portfolio with examples of great interaction-design work required - applications without portfolio will not be considered

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