Manager - Product Design, Global eCommerce

Less than 5 years experience  • 

Salary depends on experience
Posted on 03/27/18
Baltimore, MD
Less than 5 years experience
Salary depends on experience
Posted on 03/27/18


The Manager, Product Experience will be responsible for the user experience of digital commerce products and programs. You will oversee Product Experience for, UA International Sites & UA Icon (Customization). You will translate business needs and user insights into delightful experiences.

You should be passionate about your approach to creative problem solving though design methods and have a strong handle on user experiencedesign with an acute sensibility for visual design. You are great at collaborating with engineers and product managers, and working with a distributed team.

Key Responsibilities:

  • Advocate for an integrated, consistent experience across our ecosystem of digital products.
  • Promote user-centered business decisions by influencing UX considerations. Prioritize key UX initiatives and identify and track metrics.
  • Manage and mentor a leanexperiencedesign team. Promote user-centered decision making based on cohesive design principles and patterns.
  • Collaborate in the exploration of new, innovative product ideas while refining existing features.
  • Ensure delivery of high quality user experience and product design across multiple concurrent projects.
  • Employ a range of human-centered design techniques, such as mental models, personas, user journeys, wireframes, and interactive prototypes, to determine and convey design decisions.
  • Collaborate and develop documentation as needed to guide engineering, marketing, customer support, and content creation through the implementation of engaging, high-quality user experiences.
  • Identify, plan, and facilitate user research, insight analysis, and other feedback mechanisms to deliver insights and actionable results.


  • 3+ of experience leading integrated, cross-channeldigital efforts across mobile and web
  • 2+ years of expereince mentoring and growing talent
  • Able to create experience deliverables like user journeys, wireframes and interactive prototypes
  • Strong communication, presentation and storytelling skills and the ability to defend design decisions with solid rationales based on design principles, user research, and product knowledge
  • Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
  • Experience with a variety of design and prototyping tools such as Illustrator, inVision, Sketch, Hype, Axure, and Keynote
  • Passion for quality work with an understanding of how to prioritize and make tradeoffs.
  • Experience with e-commerce or digital B2C products with scale
  • Portfolio with examples of great interaction-design work required - applications without portfolio will not be considered


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