Guided by ourshared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Ourassociates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to changebankingfor good.
Manager, Process Management
The Commercial Analysis and Process Transformation (APT) team provides analytics and process engineering for many Commercial teams. APT is responsible for process excellence across supported Commercial processes, including process design, development, deployment, management practices, and improvement.
We are seeking a top notch Manager, Process Management to lead end to end process work in support of Client Solutions, the Commercial Bank servicing organization. This large, leadership role covers all Client Solutions processes, with work spanning many parts of the Commercial business and multiple senior internal business customers and stakeholders. Two to four junior associates and contractors will be direct reports to this role.
The body of work includes establishment of a long-term process strategy for Client Solutions, identification and delivery of process improvement efforts, and support in driving the business to its target operating model.
Key responsibilities in the Client Solutions KYC, servicing and onboarding value chains include:
Job ID R49024