Manager, Pilot Operations

Dexcom   •  

San Diego, CA

11 - 15 years

Posted 270 days ago

This job is no longer available.

Essential Duties and Responsibilities:


This list contains tasks that are typically associated with the position.  It is not all-inclusive and may vary based on the needs of the business.

  • Evaluate product and process designs for manufacturability, scaling, quality and cost.
  • Facilitate the introduction of new product to commercialization by acting as a cross functional liaison agent, by being the voice of manufacturing in process and product design as well as in the selection of equipment and automation cells.
  • Transfer a product or process to the commercial manufacturing team that meets objectives such as throughput, quality and cost and considering the entire value stream, resource and space utilization.
  • Collaborate with multiple department such as Operations and R&D and become actively involved to meet schedules and resolve problems related to new product introduction and engineering services.
  • Plan, direct, and coordinate all aspects of continuous improvement and day to day operational activities within Pilot Operations while improving lead time to fulfill the manufacturing builds.
  • Manage subordinate personnel including:  hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, coaching, initiating corrective or disciplinary actions, and establishing and sustaining long-term human resources and skill requirements for Pilot Operations.
  • Maintains conformity with company, industry, and Quality Management System rules, regulations, and procedures.
  • Keeps abreast of new developments in the continuous improvement or manufacturing fields. 
  • Responsible for all departmental activities including budgeting.
  • Review and approve relevant manufacturing documentation (MPIs, LHRs, BOMs, etc).
  • This position assumes and performs other duties as assigned.



Supervisory Responsibilities:


Directly supervises employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Is responsible for the overall direction, coordination, and evaluation of Pilot Operations.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • World class manufacturing experience in a high-volume facility with repeated new product.
  • Lean manufacturing, six sigma and other process improvement experience.
  • Establish objectives and develop the strategies and actions to achieve these objectives.
  • Capable to lead, work with, or contribute to a work group or team to complete assigned tasks.
  • Communicate information and ideas clearly and concisely, verbally or in writing.
  • MFG 4.0 experience.
  • Experience managing, developing and inspiring a team including managing a team of Supervisors.
  • Read and understand information presented in writing; listen to, and understand, information and ideas as presented verbally.
  • Use logic, facts, or data to draw conclusions and propose solutions.
  • Proficient with common software applications including Microsoft Office, Visio, and other Manufacturing and Business applications.
  • Coordinate the activities or tasks of people and projects.




  • Bachelor's degree in Engineering from a four-year college or university.
  • Lean Manufacturing and Six sigmablack belt (SSBB) training or certification.
  • Project management certification is a plus.



  • Five to 10  years’ experience managing direct/indirect labor and manufacturing processes.
  • Scaling up manufacturing processes and automated high-volume production.
  • Experience commercializing a new product is required.


Experience for Management, Levels 1 through 6:

Requires a minimum of 10 years related operations experience