Manager, Patient Access


San Leandro, CA

Industry: Patient Care


Less than 5 years

Posted 294 days ago

  by    Robyn Hodge

This job is no longer available.

Position Overview

As the Manager of Patient Access, you will monitor and control access to all in-house services, and outpatient services for lab, radiology Ancillary Services and the emergency department.


  • Manages staff and oversees employee performance; provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills; monitors workflow.
  • Provides remediation plans when necessary to meet budget targets.
  • Collaborates with various Hospital DNFB owners to help expedite resolution of edits for billing.
  • Monitors and controls the daily flow of preadmission, admission information and activity
  • Monitors patient accounting metrics, example productivity, cash and DNFB reports.
  • Subscribes to and maintains all available Medicare, Medi-Cal, Alameda Alliance for Health and other pertinent manual; reads, interprets and distributes regulatory information to all Managers, supervisors and staff.
  • Performs special research, implements process improvements and assists in troubleshooting billing and collection procedural issues.
  • Reviews all related workplace environments to maintain safe, efficient and functional areas for staff and the public, makes recommendations and delegates follow-up to completion when workplace improvements are needed.
  • Performs other duties as required.


RequiredEducation: High School Diploma or G.E.D. required. Bachelor?s degree from an accredited college or university preferred.

RequiredExperience: Three years? supervisory experience in a hospital/healthcare environment is required. Supervisory experience within Revenue Cycle is preferred.