Manager, Outsourced Sales Programs

Facebook   •  

Austin, TX

Industry: Technology


11 - 15 years

Posted 4 days ago

The Manager, Outsourced Sales Programs will build and operate programs designed to work with existing clients to optimize their accounts and grow their business. This covers a wide range of initiatives including driving our roadmaps for sales initiatives, segmenting our client base, driving operational KPIs, managing business processes and technology requirements. The leader is empowered with global responsibility for a critical operation, working cross-functionally with data scientists and global client-facing teams to make business decisions leading to long-term business success.

Ideal candidates will have experience building and managing scaled sales teams, overseeing complex operations, recognizing patterns of success (and failure) quickly, and working cross-functionally. Success in this position requires a passion for leadership, strong analytical skills, and the ability to thrive in a dynamic, collaborative environment. This full-time position is located in our headquarters office in Menlo Park, CA or Austin, TX. Global travel is required.


  • Manage program roadmaps of client segments and solutions
  • Manage business to KPIs and operational scorecards
  • Coordinate and program manage client-facing initiatives across marketing, product, central program functions, regional teams, and data science
  • Innovate and develop new strategies to grow clients
  • Build strong working relationships with leaders across Facebook teams (e.g. product, engineering, sales)
  • Team/people leadership including recruiting, training, and development


  • Bachelor's Degree
  • 10+ years experience in sales, sales management, and/or operations
  • Demonstrated experience with analytical businesses
  • Proven experience organizing, influencing and communicating cross-functionally
  • Team/people leadership experience including recruiting, training, and development


  • Avid Facebook user
  • Global experience (including work outside the US)
  • Experience working with or in support of diverse communities